Category Archives: Crisis Mapping

A Force for Good: How Digital Jedis are Responding to the Nepal Earthquake (Updated)

Digital Humanitarians are responding in full force to the devastating earthquake that struck Nepal. Information sharing and coordination is taking place online via CrisisMappers and on multiple dedicated Skype chats. The Standby Task Force (SBTF), Humanitarian OpenStreetMap (HOT) and others from the Digital Humanitarian Network (DHN) have also deployed in response to the tragedy. This blog post provides a quick summary of some of these digital humanitarian efforts along with what’s coming in terms of new deployments.

Update: A list of Crisis Maps for Nepal is available below.

Credit: http://www.thestar.com/content/dam/thestar/uploads/2015/4/26/nepal2.jpg

At the request of the UN Office for the Coordination of Humanitarian Affairs (OCHA), the SBTF is using QCRI’s MicroMappers platform to crowdsource the analysis of tweets and mainstream media (the latter via GDELT) to rapidly 1) assess disaster damage & needs; and 2) Identify where humanitarian groups are deploying (3W’s). The MicroMappers CrisisMaps are already live and publicly available below (simply click on the maps to open live version). Both Crisis Maps are being updated hourly (at times every 15 minutes). Note that MicroMappers also uses both crowdsourcing and Artificial Intelligence (AIDR).

Update: More than 1,200 Digital Jedis have used MicroMappers to sift through a staggering 35,000 images and 7,000 tweets! This has so far resulted in 300+ relevant pictures of disaster damage displayed on the Image Crisis Map and over 100 relevant disaster tweets on the Tweet Crisis Map.

Live CrisisMap of pictures from both Twitter and Mainstream Media showing disaster damage:

MM Nepal Earthquake ImageMap

Live CrisisMap of Urgent Needs, Damage and Response Efforts posted on Twitter:

MM Nepal Earthquake TweetMap

Note: the outstanding Kathmandu Living Labs (KLL) team have also launched an Ushahidi Crisis Map in collaboration with the Nepal Red Cross. We’ve already invited invited KLL to take all of the MicroMappers data and add it to their crisis map. Supporting local efforts is absolutely key.

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The Humanitarian UAV Network (UAViators) has also been activated to identify, mobilize and coordinate UAV assets & teams. Several professional UAV teams are already on their way to Kathmandu. The UAV pilots will be producing high resolution nadir imagery, oblique imagery and 3D point clouds. UAViators will be pushing this imagery to both HOT and MicroMappers for rapid crowdsourced analysis (just like was done with the aerial imagery from Vanuatu post Cyclone Pam, more on that here). A leading UAV manufacturer is also donating several UAVs to UAViators for use in Nepal. These UAVs will be sent to KLL to support their efforts. In the meantime, DigitalGlobePlanet Labs and SkyBox are each sharing their satellite imagery with CrisisMappers, HOT and others in the Digital Humanitarian Network.

There are several other efforts going on, so the above is certainly not a complete list but simply reflect those digital humanitarian efforts that I am involved in or most familiar with. If you know of other major efforts, then please feel free to post them in the comments section. Thank you. More on the state of the art in digital humanitarian action in my new book, Digital Humanitarians.


List of Nepal Crisis Maps

Please add to the list below by posting new links in this Google Spreadsheet. Also, someone should really create 1 map that pulls from each of the listed maps.

Code for Nepal Casualty Crisis Map:
http://bit.ly/1IpUi1f 

DigitalGlobe Crowdsourced Damage Assessment Map:
http://goo.gl/bGyHTC

Disaster OpenRouteService Map for Nepal:
http://www.openrouteservice.org/disaster-nepal

ESRI Damage Assessment Map:
http://arcg.is/1HVNNEm

Harvard WorldMap Tweets of Nepal:
http://worldmap.harvard.edu/maps/nepalquake 

Humanitarian OpenStreetMap Nepal:
http://www.openstreetmap.org/relation/184633

Kathmandu Living Labs Crowdsourced Crisis Map: http://www.kathmandulivinglabs.org/earthquake

MicroMappers Disaster Image Map of Damage:
http://maps.micromappers.org/2015/nepal/images/#close

MicroMappers Disaster Damage Tweet Map of Needs:
http://maps.micromappers.org/2015/nepal/tweets

NepalQuake Status Map:
http://www.nepalquake.org/status-map

UAViators Crisis Map of Damage from Aerial Pics/Vids:
http://uaviators.org/map (takes a while to load)

Visions SDSU Tweet Crisis Map of Nepal:
http://vision.sdsu.edu/ec2/geoviewer/nepal-kathmandu#

Crowdsourcing Point Clouds for Disaster Response

Point Clouds, or 3D models derived from high resolution aerial imagery, are in fact nothing new. Several software platforms already exist to reconstruct a series of 2D aerial images into fully fledged 3D-fly-through models. Check out these very neat examples from my colleagues at Pix4D and SenseFly:

What does a castle, Jesus and a mountain have to do with humanitarian action? As noted in my previous blog post, there’s only so much disaster damage one can glean from nadir (that is, vertical) imagery and oblique imagery. Lets suppose that the nadir image below was taken by an orbiting satellite or flying UAV right after an earthquake, for example. How can you possibly assess disaster damage from this one picture alone? Even if you had nadir imagery for these houses before the earthquake, your ability to assess structural damage would be limited.

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This explains why we also captured oblique imagery for the World Bank’s UAV response to Cyclone Pam in Vanuatu (more here on that humanitarian mission). But even with oblique photographs, you’re stuck with one fixed perspective. Who knows what these houses below look like from the other side; your UAV may have simply captured this side only. And even if you had pictures for all possible angles, you’d literally have 100’s of pictures to leaf through and make sense of.

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What’s that famous quote by Henry Ford again? “If I had asked people what they wanted, they would have said faster horses.” We don’t need faster UAVs, we simply need to turn what we already have into Point Clouds, which I’m indeed hoping to do with the aerial imagery from Vanuatu, by the way. The Point Cloud below was made only from single 2D aerial images.

It isn’t perfect, but we don’t need perfection in disaster response, we need good enough. So when we as humanitarian UAV teams go into the next post-disaster deployment and ask what humanitarians they need, they may say “faster horses” because they’re not (yet) familiar with what’s really possible with the imagery processing solutions available today. That obviously doesn’t mean that we should ignore their information needs. It simply means we should seek to expand their imaginations vis-a-vis the art of the possible with UAVs and aerial imagery. Here is a 3D model of a village in Vanuatu constructed using 2D aerial imagery:

Now, the title of my blog post does lead with the word crowdsourcing. Why? For several reasons. First, it takes some decent computing power (and time) to create these Point Clouds. But if the underlying 2D imagery is made available to hundreds of Digital Humanitarians, we could use this distributed computing power to rapidly crowdsource the creation of 3D models. Second, each model can then be pushed to MicroMappers for crowdsourced analysis. Why? Because having a dozen eyes scrutinizing one Point Cloud is better than 2. Note that for quality control purposes, each Point Cloud would be shown to 5 different Digital Humanitarian volunteers; we already do this with MicroMappers for tweets, pictures, videos, satellite images and of course aerial images as well. Each digital volunteer would then trace areas in the Point Cloud where they spot damage. If the traces from the different volunteers match, then bingo, there’s likely damage at those x, y and z coordinate. Here’s the idea:

We could easily use iPads to turn the process into a Virtual Reality experience for digital volunteers. In other words, you’d be able to move around and above the actual Point Cloud by simply changing the position of your iPad accordingly. This technology already exists and has for several years now. Tracing features in the 3D models that appear to be damaged would be as simple as using your finger to outline the damage on your iPad.

What about the inevitable challenge of Big Data? What if thousands of Point Clouds are generated during a disaster? Sure, we could try to scale our crowd-sourcing efforts by recruiting more Digital Humanitarian volunteers, but wouldn’t that just be asking for a “faster horse”? Just like we’ve already done with MicroMappers for tweets and text messages, we would seek to combine crowdsourcing and Artificial Intelligence to automatically detect features of interest in 3D models. This sounds to me like an excellent research project for a research institute engaged in advanced computing R&D.

I would love to see the results of this applied research integrated directly within MicroMappers. This would allow us to integrate the results of social media analysis via MicroMappers (e.g, tweets, Instagram pictures, YouTube videos) directly with the results of satellite imagery analysis as well as 2D and 3D aerial imagery analysis generated via MicroMappers.

Anyone interested in working on this?

How Digital Jedis Are Springing to Action In Response To Cyclone Pam

Digital Humanitarians sprung to action just hours after the Category 5 Cyclone collided with Vanuatu’s many islands. This first deployment focused on rapidly assessing the damage by analyzing multimedia content posted on social media and in the mainstream news. This request came directly from the United Nations (OCHA), which activated the Digital Humanitarian Network (DHN) to carry out the rapid damage assessment. So the Standby Task Force (SBTF), a founding member of the DHN, used QCRI′s MicroMappers platform to produce a digital, interactive Crisis Map of some 1,000+ geo-tagged pictures of disaster damage (screenshot below).

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Within days of Cyclone Pam making landfall, the World Bank (WB) activated the Humanitarian UAV Network (UAViators) to quickly deploy UAV pilots to the affected islands. UAViators has access to a global network of 700+ professional UAV pilots is some 70+ countries worldwide. The WB identified two UAV teams from the Humanitarian UAV Network and deployed them to capture very high-resolution aerial photographs of the damage to support the Government’s post-disaster damage assessment efforts. Pictures from these early UAV missions are available here. Aerial images & videos of the disaster damage were also posted to the UAViators Crowdsourced Crisis Map.

Last week, the World Bank activated the DHN (for the first time ever) to help analyze the many, many GigaBytes of aerial imagery from Vanuatu. So Digital Jedis from the DHN are now using Humanitarian OpenStreetMap (HOT) and MicroMappers (MM) to crowdsource the search for partially damaged and fully destroyed houses in the aerial imagery. The OSM team is specifically looking at the “nadir imagery” captured by the UAVs while MM is exclusively reviewing the “oblique imagery“. More specifically, digital volunteers are using MM to trace destroyed houses red, partially damaged houses orange, and using blue to denote houses that appear to have little to no damage. Below is an early screenshot of the Aerial Crisis Map for the island of Efate. The live Crisis Map is available here.

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Clicking on one of these markers will open up the high resolution aerial pictures taken at that location. Here, two houses are traced in blue (little to no damage) and two on the upper left are traced in orange (partial damage expected).

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The cameras on the UAVs captured the aerial imagery in very high resolution, as you can see from the close up below. You’ll note two traces for the house. These two traces were done by two independent volunteers (for the purposes of quality control). In fact, each aerial image is shown to at least 3 different Digital Jedis.

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Once this MicroMappers deployment is over, we’ll be using the resulting traces to create automated featured detection algorithms; just like we did here for the MicroMappers Namibia deployment. This approach, combining crowdsourcing with Artificial Intelligence (AI), is explored in more detail here vis-a-vis disaster response. The purpose of taking this hybrid human-machine computing solution is to accelerate (semi-automate) future damage assessment efforts.

Meanwhile, back in Vanuatu, the HOT team has already carried out some tentative, preliminary analysis of the damage based on the aerial imagery provided. They are also up-dating their OSM maps of the affected islands thanks this imagery. Below is an initial damage assessment carried out by HOT for demonstration purposes only. Please visit their deployment page on the Vanuatu response for more information.

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So what’s next? Combining both the nadir and oblique imagery to interpret disaster damage is ultimately what is needed, so we’re actually hoping to make this happen (today) by displaying the nadir imagery directly within the Aerial Crisis Map produced by MicroMappers. (Many thanks to the MapBox team for their assistance on this). We hope this integration will help HOT and our World Bank partners better assess the disaster damage. This is the first time that we as a group are doing anything like this, so obviously lots of learning going on, which should improve future deployments. Ultimately, we’ll need to create 3D models (point clouds) of disaster affected areas (already easy to do with high-resolution aerial imagery) and then simply use MicroMappers to crowdsource the analysis of these 3D models.

And here’s a 3D model of a village in Vanuatu constructed using 2D aerial photos taken by UAV:

For now, though, Digital Jedis will continue working very closely with the World Bank to ensure that the latter have the results they need in the right format to deliver a comprehensive damage assessment to the Government of Vanuatu by the end of the week. In the meantime, if you’re interested in learning more about digital humanitarian action, then please check out my new book, which features UAViators, HOT, MM and lots more.

Pictures: Humanitarian UAV Mission to Vanuatu in Response to Cyclone Pam

Aéroport de Port Vila – Bauerfield International Airport. As we land, thousands of uprooted trees could be seen in almost every direction.

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Massive roots were not enough to save these trees from Cyclone Pam. The devastation reminds us how powerful nature is.

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After getting clearance from the Australian Defense Force (ADF), we pack up our UAVs and head over to La Lagune for initial tests. Close collaboration with the military is an absolute must for humanitarian UAV missions. UAVs cannot operate in Restricted Operations Zones without appropriate clearance.

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We’re in Vanuatu by invitation of the Government’s National Disaster Risk Management Office (NDMO). So we’re working very closely with our hosts to assess disaster damage and resulting needs. The government and donors need the damage quantified to assess how much funding is necessary for the recovery efforts; and where geographically that funding should be targeted.

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Ceci n’est pas un drone; what we found at La Lagune, where the ADF has set up camp. At 2200 every night we send the ADF our flight plan clearance requests for the following day. For obvious safety reasons, we never deviate from these plans after they’ve been approved.

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Unpacking and putting together the hexacopters can take a long time. The professional and certified UAV team from New Zealand (X-Craft) follows strict operational check lists to ensure safety and security. We also have a professional and certified team from Australia, Heliwest, which will be flying quadcopters. The UAV team from SPC is also joining our efforts. I’m proud to report that both the Australian & New Zealand teams were recruited directly from the pilot roster of the Humanitarian UAV Network.

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The payload (camera) attached to our hexacopters; not exactly a GoPro. We also have other sensors for thermal imaging, etc.

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Programming the test flights. Here’s a quick video intro on how to program UAVs for autonomous flights.

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Night falls fast in Vanuatu…

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… So our helpful drivers kindly light up our work area.

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After flawless test flights; we’re back at “HQ” to program the flight paths for tomorrow morning’s humanitarian UAV missions. The priority survey areas tend to change on a daily basis as the government gets more information on which outlying islands have been hardest hit. Our first mission will focus on an area comprised of informal settlements.

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Dawn starts to break at 0500. We haven’t gotten much sleep.

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At 0600, we arrive at the designated meeting point, the Beach Bar. This will be our base of operations for this morning’s mission.

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The flight plans for the hexacopters are ready to go. We have clearance from Air Traffic Control (ATC) to fly until 0830 as manned aircraft start operating extensively after 0900. So in complex airspaces like this one in Vanuatu’s Port Vila, we only fly very early in the morning and after 1700 in the evening. We have ATC’s direct phone number and are in touch with the tower at all times.

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Could this be the one and only SXSW 2015 bag in Vanuatu?

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All our multirotor UAVs have been tested once again and are now ready to go. The government has already communicated to nearby villages that UAVs will be operating between 0630-0830. We aim to collect aerial imagery at a resolution of 4cm-6cm throughout our missions.

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An old basketball court; perfect for take-off & landing.

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And of course, when we’re finally ready to fly, it starts to pour. Other challenges include an ash cloud from a nearby volcano. We’ve also been told that kids here are pro’s with slingshots (which is one reason why the government informed local villagers of the mission; i.e., to request that kids not use the UAVs for target practice).

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After some delays, we are airborne at last.

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Operating the UAViators DJI Phantom…

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… Which I’m using purely for documentary purposes. In coming days, we’ll be providing our government partners with a hands-on introduction on how to operate Phantom II’s. Building local capacity is key; which is why this action item is core to the Humanitarian UAV Network’s Code of Conduct.

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Can you spot the hexacopter? While there’s only one in the picture below, we actually have two in the air at different altitudes which we are operating by Extended Line of Site and First Person View as a backup.

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More aerial shots I took using the Phantom (not for damage assessment; simply for documentary purposes).

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Can you spot the basketball court?

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Large clouds bring back the rain; visibility is reduced. We have to suspend our flights; will try again after 1700.

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Meanwhile, my Phantom’s GoPro snaps this close up picture on landing.

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Stay tuned for updates and in particular the very high resolution aerial imagery that we’ll be posting to MapBox in coming days; along with initial analysis carried out by multiple partners including Humanitarian OpenStreetMap (HOT) and QCRI‘s MicroMappers. Many thanks to MapBox for supporting our efforts. We will also be overlaying the aerial imagery analysis over this MicroMappers crisis map of ground-based pictures of disaster damage in order to triangulate the damage assessment results. Check out the latest update here.

In the meantime, more information on this Humanitarian UAV Mission to Vanuatu–spearheaded by the World Bank in very close collaboration with the Government and SPC–can be found on the Humanitarian UAV Network (UAViators) Ops page here. UAViators is an initiative I launched at QCRI following Typhoon Haiyan in the Philippines in 2013. More on UAViators and the use of humanitarian UAVs in my new book Digital Humanitarians.

Important: this blog post is a personal update written in my personal capacity; none of the above is in any way shape or form a formal communique or press release by any of the partners. Official updates will be provided by the Government of Vanuatu and World Bank directly. Please contact me here for official media requests; kindly note that my responses will need to be cleared by the Government & Bank first.

Remote Sensing Satellites and the Regulation of Violence in Areas of Limited Statehood

In 1985, American intelligence analyst Samuel Loring Morison was charged with espionage after leaking this satellite image of a Soviet shipyard:

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And here’s a satellite image of the same shipyard today, free & publicly available via Google Earth:

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Thus begins colleague Steven Livingston’s intriguing new study entitled Remote Sensing Satellites and the Regulation of Violence in Areas of Limited Statehood. “These two images illustrate the extraordinary changes in remote sensing that have occurred since 2000, the year the first high-resolution, commercially owned and operated satellite images became available. Images that were once shrouded in state secrecy are now available to anyone possessing a computer and internet connection, sometimes even at no cost.”

Steven “considers the implications of this development for governance in areas of limited statehood.” In other words, he “explores digitally enabled collective action in areas of limited statehood” in order to answer the following question: how might remote sensing “strengthen the efforts to hold those responsible for egregious acts of violence against civil populations to greater account”?

Areas of Limited Statehood

An area of limited statehood is a “place, policy arena, or period of time when the governance capacity of the state is unrealized or faltering.” To this end, “Governance can be defined as initiatives intended to provide public goods and to create and enforce binding rules.” I find it fascinating that Steven treats “governance as an analog to collective action, a term more common to political economics.” Using the lens of limited statehood also “disentangles governance from government (or the state). This is especially important to the discussion of remote sensing satellites and their role in mitigating some of the harsher effects of limited statehood.”

In sum, “rather than a dichotomous variable, as references to failed states imply, state governance capacity is more accurately conceptualized as running along a continuum: from failed states at one end to fully consolidated states at the other.” To this end, “What might appear to be a fully consolidated state according to gross indicators might in fact be a quite limited state according to sectorial, social or even spatial grounds.” This is also true of the Global North. Take natural disasters like Hurricane Katrina, for example. Disasters can, and do, “degrade the governance capacity of a state in the affected region.”

Now, the term “limited governance” does not imply the total lack of governance. “Governance might instead come from alternative sources,” writes Steven, such as NGOs, clans and even gangs. “Most often, governance is provided by a mix of modalities […],” which is “particularly important when considering the role of technology as a sort of governance force multiplier.” Evidently, “Leveraging technology lowers the organizational burden historically associated with the provisioning of public goods. By lowering communication and collaboration costs, information and communication technology facilitates organizing without formal organizations, such as states.” To this end, “Rather than building organizations to achieve a public good, digital technologies are used to organize collective actions intended to provide a public good, even in the absence of the state. It involves a shift from a noun (organizations) to a verb (organizing).”

Remote Sensing Satellites

Some covert satellites are hard to keep out of the public eye. “The low-earth orbit and size of government satellites make them fairly easy to spot, a fact that has created a hobby: satellite tracking.” These hobbyists are able to track govern-ment satellites and to calculate their orbits; thus deducing certain features and even purpose of said satellites. What is less well known, however, are the “capabilities of the sensors or camera carried onboard.”

The three important metrics associated with remote sensing satellites are spatial resolution, spectral resolution and temporal resolution. Please see Steven’s study (pages 12-14) for a detailed description of each. “In short, ‘seeing’ involves much more data than is typically associated in popular imagination with satellite images.” Furthermore, “Spatial resolution alone may not matter as much as other technical characteristics. What is analytically possible with 30-centimeter resolution imagery may not outweigh what can be accomplished with a one-meter spatial resolution satellite with a high temporal resolution.” (Steven also provides an informative summary on the emergence of the commercial remote sensing sector including micro-satellites in pages 14-18).

The Regulation of Violence

Can non-state actors use ICTs to “alter the behavior of state actors who have or are using force […] to violate broadly recognized norms”? Clearly one element of this question relates to the possibility of verifying such abuse (although this in no way implies that state behaviors will change as a consequence). “Where the state is too weak [or unwilling] to hold its own security forces to account and to monitor, investigate, and verify the nature of their conduct, nonstate actors fill at least some of the void. Nonstate actors offer a functional equivalency to a consolidated state’s oversight functions.”

Steven highlights a number of projects that seek to use satellite imagery for the above stated purposes. These include projects by Amnesty International, Human Rights Watch, AAAS and the Harvard Humanitarian Initiative’s (HHI) Satellite Sentinel Project. These projects demonstrate that monitoring & verifying state-sanctioned violence is certainly feasible via satellite imagery. I noted as much here and here back in 2008. And I’ve had several conversations over the years with colleagues at Amnesty, AAAS and the Sentinel Project on the impact of their work on state behavior. There are reasons to be optimistic even if many (most?) of these reasons cannot be made public.

There are also reasons to be concerned as per recent conversations I’ve had with Harvard’s Sentinel Project. The latter readily admit that behavior change in no way implies that said change is a positive one, i.e., the cessation of violence. States who learn of projects that use remote sensing satellites to document the mass atrocities they are committing (or complicit in) may accelerate their slaughter and/or change strategies by taking more covert measures.

There is of course the possibility of positive behavior change; one in which “Transnational Advocacy Networks” are able to “mobilize information strategic-ally to help create new issues and categories and to persuade, pressure, and gain leverage over much more powerful organizations and governments […],” who subsequently change their behaviors to align with international norms and practices. While fraught with the conundrums of “proving” direct causality, the conversations I’ve had with some of the leading advocacy networks engaged in these networks leave me hopeful.

In conclusion

Satellite imagery—once the sole purview of intelligence agencies—is increasingly accessible to these advocacy networks who can use said imagery to map unregulated state violence. To this end, “States no longer enjoy a mono-poly on the synoptic view of earth from space. […] Nonstate actors, from corporations to nongovernmental organizations and community groups now have access to the means of ordering a disorderly world on their own terms.”

The extent to which this loss of monopoly is positively affecting state behavior is unclear (or not fully public). Either way, and while obvious, transparency in no way implies accountability. Documenting state atrocities does not automatically end or prevent them—a point clearly lost on a number of conflict early warning “experts” who overlooked this issue in the 1990s and 2000s. Prevention is political; and political will is not an icon on the computer screen that one can turn on with a double-click of the mouse.

In addition to the above, Steven and I have also been exploring the question of UAVs within the context of limited statehood and the regulation of violence for a future book we’re hoping to co-author. While NGOs and community groups are in no position to operate or own a satellite (typical price tag is $300 million), they can absolutely own and operate a $500 UAV. Just in the past few months, I’ve had 3 major human rights organization contact me for guidance on the use of UAVs for human rights monitoring. How all this eventually plays out will hopefully feature in our future book.

Video: Digital Humanitarians & Next Generation Humanitarian Technology

How do international humanitarian organizations make sense of the “Big Data” generated during major disasters? They turn to Digital Humanitarians who craft and leverage ingenious crowdsourcing solutions with trail-blazing insights from artificial intelligence to make sense of vast volumes of social media, satellite imagery and even UAV/aerial imagery. They also use these “Big Data” solutions to verify user-generated content and counter rumors during disasters. The talk below explains how Digital Humanitarians do this and how their next generation humanitarian technologies work.

Many thanks to TTI/Vanguard for having invited me to speak. Lots more on Digital Humanitarians in my new book of the same title.

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Videos of my TEDx talks and the talks I’ve given at the White House, PopTech, Where 2.0, National Geographic, etc., are all available here.

Reflections on Digital Humanitarians – The Book

In January 2014, I wrote this blog post announcing my intention to write a book on Digital Humanitarians. Well, it’s done! And launches this week. The book has already been endorsed by scholars at Harvard, MIT, Stanford, Oxford, etc; by practitioners at the United Nations, World Bank, Red Cross, USAID, DfID, etc; and by others including Twitter and National Geographic. These and many more endorsements are available here. Brief summaries of each book chapter are available here; and the short video below provides an excellent overview of the topics covered in the book. Together, these overviews make it clear that this book is directly relevant to many other fields including journalism, human rights, development, activism, business management, computing, ethics, social science, data science, etc. In short, the lessons that digital humanitarians have learned (often the hard way) over the years and the important insights they have gained are directly applicable to fields well beyond the humanitarian space. To this end, Digital Humanitarians is written in a “narrative and conversational style” rather than with dense, technical language.

The story of digital humanitarians is a multifaceted one. Theirs is not just a story about using new technologies to make sense of “Big Data”. For the most part, digital humanitarians are volunteers; volunteers from all walks of life and who occupy every time zone. Many are very tech-savvy and pull all-nighters, but most simply want to make a difference using the few minutes they have with the digital technologies already at their fingertips. Digital humanitarians also include pro-democracy activists who live in countries ruled by tyrants. This story is thus also about hope and humanity; about how technology can extend our humanity during crises. To be sure, if no one cared, if no one felt compelled to help others in need, or to change the status quo, then no one even would bother to use these new, next generation humanitarian technologies in the first place.

I believe this explains why Professor Leysia Palen included the following in her very kind review of my book: “I dare you to read this book and not have both your heart and mind opened.” As I reflected to my editor while in the midst of book writing, an alternative tag line for the title could very well be “How Big Data and Big Hearts are Changing the Face of Humanitarian Response.” It is personally and deeply important to me that the media, would-be volunteers  and others also understand that the digital humanitarians story is not a romanticized story about a few “lone heroes” who accomplish the impossible thanks to their super human technical powers. There are thousands upon thousands of largely anonymous digital volunteers from all around the world who make this story possible. And while we may not know all their names, we certainly do know about their tireless collective action efforts—they mobilize online from all corners of our Blue Planet to support humanitarian efforts. My book explains how these digital volunteers do this, and yes, how you can too.

Digital humanitarians also include a small (but growing) number of forward-thinking professionals from large and well-known humanitarian organizations. After the tragic, nightmarish earthquake that struck Haiti in January 2010, these seasoned and open-minded humanitarians quickly realized that making sense of “Big Data” during future disasters would require new thinking, new risk-taking, new partnerships, and next generation humanitarian technologies. This story thus includes the invaluable contributions of those change-agents and explains how these few individuals are enabling innovation within the large bureaucracies they work in. The story would thus be incomplete without these individuals; without their appetite for risk-taking, their strategic understanding of how to change (and at times circumvent) established systems from the inside to make their organizations still relevant in a hyper-connected world. This may explain why Tarun Sarwal of the International Committee of the Red Cross (ICRC) in Geneva included these words (of warning) in his kind review: “For anyone in the Humanitarian sector — ignore this book at your peril.”

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Today, this growing, cross-disciplinary community of digital humanitarians are crafting and leveraging ingenious crowdsourcing solutions with trail-blazing insights from advanced computing and artificial intelligence in order to make sense of “Big Data” generated during disasters. In virtually real-time, these new solutions (many still in early prototype stages) enable digital volunteers to make sense of vast volumes of social media, SMS and imagery captured from satellites & UAVs to support relief efforts worldwide.

All of this obviously comes with a great many challenges. I certainly don’t shy away from these in the book (despite my being an eternal optimist : ). As Ethan Zuckerman from MIT very kindly wrote in his review of the book,

“[Patrick] is also a careful scholar who thinks deeply about the limits and potential dangers of data-centric approaches. His book offers both inspiration for those around the world who want to improve our disaster response and a set of fertile challenges to ensure we use data wisely and ethically.”

Digital humanitarians are not perfect, they’re human, they make mistakes, they fail; innovation, after all, takes experimenting, risk-taking and failing. But most importantly, these digital pioneers learn, innovate and over time make fewer mistakes. In sum, this book charts the sudden and spectacular rise of these digital humanitarians and their next generation technologies by sharing their remarkable, real-life stories and the many lessons they have learned and hurdles both cleared & still standing. In essence, this book highlights how their humanity coupled with innovative solutions to “Big Data” is changing humanitarian response forever. Digital Humanitarians will make you think differently about what it means to be humanitarian and will invite you to join the journey online. And that is what it’s ultimately all about—action, responsible & effective action.

Why did I write this book? The main reason may perhaps come as a surprise—one word: hope. In a world seemingly overrun by heart-wrenching headlines and daily reminders from the news and social media about all the ugly and cruel ways that technologies are being used to spy on entire populations, to harass, oppress, target and kill each other, I felt the pressing need to share a different narrative; a narrative about how selfless volunteers from all walks of life, from all ages, nationalities, creeds use digital technologies to help complete strangers on the other side of the planet. I’ve had the privilege of witnessing this digital good-will first hand and repeatedly over the years. This goodwill is what continues to restore my faith in humanity and what gives me hope, even when things are tough and not going well. And so, I wrote Digital Humanitarians first and fore-most to share this hope more widely. We each have agency and we can change the world for the better. I’ve seen this and witnessed the impact first hand. So if readers come away with a renewed sense of hope and agency after reading the book, I will have achieved my main objective.

For updates on events, talks, trainings, webinars, etc, please click here. I’ll be organizing a Google Hangout on March 5th for readers who wish to discuss the book in more depth and/or follow up with any questions or ideas. If you’d like additional information on this and future Hangouts, please click on the previous link. If you wish to join ongoing conversations online, feel free to do so with the FB & Twitter hashtag #DigitalJedis. If you’d like to set up a book talk and/or co-organize a training at your organization, university, school, etc., then do get in touch. If you wish to give a talk on the book yourself, then let me know and I’d be happy to share my slides. And if you come across interesting examples of digital humanitarians in action, then please consider sharing these with other readers and myself by using the #DigitalJedis hashtag and/or by sending me an email so I can include your observation in my monthly newsletter and future blog posts. I also welcome guest blog posts on iRevolutions.

Naturally, this book would never have existed were it for digital humanitarians volunteering their time—day and night—during major disasters across the world. This book would also not have seen the light of day without the thoughtful guidance and support I received from these mentors, colleagues, friends and my family. I am thus deeply and profoundly grateful for their spirit, inspiration and friendship. Onwards!