Category Archives: Crisis Mapping

Crisis Mapping without GPS Coordinates

I recently spoke with a UK start-up that is doing away with GPS coordinates even though their company focuses on geographic information and maps. The start-up, What3Words, has divided the globe into 57 trillion squares and given each of these 3-by-3 meter areas a unique three-word code. Goodbye long postal addresses and cryptic GPS coordinates. Hello planet.inches.most. The start-up also offers a service called OneWord, which allows you to customize a one-word name for any square. In addition, the company has expanded to other languages such as Spanish, Swedish and Russian. They’re now working on including Arabic, Chinese, Japanese and others by mid-January 2014. Meanwhile, their API lets anyone build new applications that tap their global map of 57 trillion squares.

Credit: What3Words

When I spoke with CEO Chris Sheldrick, he noted that their very first users were emergency response organizations. One group in Australia, for example, is using What3Words as part of their SMS emergency service. “This will let people identify their homes with just three words, ensuring that emergency vehicles can find them as quickly as possible.” Such an approach provides greater accuracy, which is vital in rural areas. “Our ambulances have a terrible time with street addresses, particularly in The Bush.” Moreover, many places in the world have no addresses at all. So What3Words may also be useful for certain ICT4D projects in addition to crisis mapping. The real key to this service is simplicity, i.e., communicating three words over the phone, via SMS/Twitter or email is far easier (and less error prone) than dictating a postal address or a complicated set of GPS coordinates.

Credit: What3Words

How else do you think this service could be used vis-à-vis disaster response?

Bio

Crisis Mapping in Areas of Limited Statehood

I had the great pleasure of contributing a chapter to this new book recently published by Oxford University Press: Bits and Atoms: Information and Communication Technology in Areas of Limited Statehood. My chapter addresses the application of crisis mapping to areas of limited statehood, drawing both on theory and hands-on experience. The short introduction to my chapter is provided below to help promote and disseminate the book.

Collection-national-flags

Introduction

Crises often challenge or limit statehood and the delivery of government services. The concept of “limited statehood” thus allows for a more realistic description of the territorial and temporal variations of governance and service delivery. Total statehood, in any case, is mostly imagined—a cognitive frame or pre-structured worldview. In a sense, all states are “spatially challenged” in that the projection of their governance is hardly enforceable beyond a certain geographic area and period of time. But “limited statehood” does not imply the absence of governance or services. Rather, these may simply take on alternate forms, involving procedures that are non-institutional (see Chapter 1). Therein lies the tension vis-à-vis crises, since “the utopian, immanent, and continually frustrated goal of the modern state is to reduce the chaotic, disorderly, constantly changing social reality beneath it to something more closely resembling the administrative grid of its observations” (Scott 1998). Crises, by definition, publicly disrupt these orderly administrative constructs. They are brutal audits of governance structures, and the consequences can be lethal for state continuity. Recall the serious disaster response failures that occurred following the devastating cyclone of 1970 in East Pakistan.

To this day, Cyclone Bhola still remains the most deadly cyclone on record, killing some 500,000 people. The lack of timely and coordinated government response was one of the triggers for the war of independence that resulted in the creation of Bangladesh (Kelman 2007). While crises can challenge statehood, they also lead to collective, self-help behavior among disaster-affected communities—particularly in areas of limited statehood. Recently, this collective action—facilitated by new information and communication technologies—has swelled and resulted in the production of live crisis maps that identify the disaggregated, raw impact of a given crisis along with resulting needs for services typically provided by the government (see Chapter  7). These crisis maps are sub-national and are often crowdsourced in near real-time. They empirically reveal the limited contours of governance and reframe how power is both perceived and projected (see Chapter 8).

Indeed, while these live maps outline the hollows of governance during times of upheaval, they also depict the full agency and public expression of citizens who self-organize online and offline to fill these troughs with alternative, parallel forms of services and thus governance. This self-organization and public expression also generate social capital between citizen volunteers—weak and strong ties that nurture social capital and facilitate future collective action both on and offline.

The purpose of this chapter is to analyze how the rise of citizen-generated crisis maps replaces governance in areas of limited statehood and to distill the conditions for their success. Unlike other chapters in this book, the analysis below focuses on a variable that has been completely ignored in the literature:  digital social capital. The chapter is thus structured as follows. The first section provides a brief introduction to crisis mapping and frames this overview using James Scott’s discourse from Seeing Like a State (1998). The next section briefly highlights examples of crisis maps in action—specifically those responding to natural disasters, political crises, and contested elections. The third section provides a broad comparative analysis of these case studies, while the fourth section draws on the findings of this analysis to produce a list of ingredients that are likely to render crowdsourced crisis-mapping more successful in areas of limited statehood. These ingredients turn out to be factors that nurture and thrive on digital social capital such as trust, social inclusion, and collective action. These drivers need to be studied and monitored as conditions for successful crisis maps and as measures of successful outcomes of online digital collaboration. In sum, digital crisis maps both reflect and change social capital.

Bio

Using UAVs for Search & Rescue

UAVs (or drones) are starting to be used for search & rescue operations, such as in the Philippines following Typhoon Yolanda a few months ago. They are also used to find missing people in the US, which may explain why members of the North Texas Drone User Group (NTDUG) are organizing the (first ever?) Search & Rescue challenge in a few days. The purpose of this challenge is to 1) encourage members to build better drones and 2) simulate a real world positive application of civilian drones.

Drones for SA

Nine teams have signed up to compete in Saturday’s challenge, which will be held in a wheat field near Renaissance Fair in Waxahachie, Texas (satellite image below). The organizers have already sent these teams a simulated missing person’s report. This will include a mock photo, age, height, hair color, ethnicity, clothing and where/when this simulated lost person was last seen. Each drone must have a return to home function and failsafe as well as live video streaming.

Challenge location

When the challenge launches, each team will need to submit a flight plan to the contest’s organizers before being allowed to search for the missing items (at set times). An item is considered found when said item’s color or shape can be described and if the location of this item can be pointed to on a Google Map. These found objects then count as points. Points are also awarded for finding tracks made by humans or animals, for example. Points will be deducted for major crashes, for flying at an altitude above the 375 feet limit and risk disqualification for flying over people.

While I can’t make it to Waxahachie this weekend to observe the challenge first-hand, I’m thrilled that the DC Drones group (which I belong to), is preparing to host its own drones search & rescue challenge this Spring. So I hope to be closely involved with this event in the coming months.

Wildlife challenge

Although search & rescue is typically thought of as searching for people, UAVs are also beginning to appear in conversations about anti-poaching operations. At the most recent DC Drones MeetUp, we heard a presentation on the first ever Wildlife Conservation UAV Challenge (wcUAVc). The team has partnered with Krueger National Park to support their anti-poaching efforts in the face of skyrocketing Rhino poaching.

Rhino graph

The challenge is to “design low cost UAVs that can be deployed over the rugged terrain of Kruger, equipped with sensors able to detect and locate poachers, and communications able to relay accurate and timely intelligence to Park Rangers.” In addition, the UAVs will have to “collect RFID tag data throughout the sector; detect, classify, and tack all humans; regularly report on the location of all rhinos and humans; and receive commands to divert from general surveillance to support poacher engagement anywhere in the sector. They also need to be able to safely operate in same air space with manned helicopters, assisting special helicopter borne rangers engage poachers.” All this for under $3,000.

Why RFID tag data? Because rangers and tourists in Krueger National Park all carry RFID tags so they can be easily located. If a UAV automatically detects a group of humans moving through the bush and does not find an RFID signature for them, the UAV will automatically conclude that they may be poachers. When I spoke with one of the team members following the presentation, he noted that they were also interested in having UAVs automatically detect whether humans are carrying weapons. This is no small challenge, which explains why the total cash prize is $65,000 and an all-inclusive 10-day trip to Krueger National Park for the winning team.

I think it would be particularly powerful if the team could open up the raw footage for public analysis via microtasking, i.e., include a citizen science component to this challenge to engage and educate people from around the world about the plight of rhinos in South Africa. Participants would be asked to tag imagery that show rhinos and humans, for example. In so doing, they’d learn more about the problem, thus becoming better educated and possibly more engaged. Perhaps something along the lines of what we do for digital humanitarian response, as described here.

Drone Innovation Award

In any event, I’m a big proponent of using UAVs for positive social impact, which is precisely why I’m honored to be an advisor for the (first ever?) Drones Social Innovation Award. The award was set up by my colleague Timothy Reuter (founder of the the Drone User Group Network, DUGN). Timothy is also launching a startup, AirDroids, to further democratize the use of micro-copters. Unlike similar copters out there, these heavy-lift AirDroids are easier to use, cheaper and far more portable.

As more UAVs like AirDroids hit the market, we will undoubtedly see more and more aerial photo- and videography uploaded to sites like Flickr and YouTube. Like social media, I expect such user-generated imagery to become increasingly useful in humanitarian response operations. If users can simply slip their smartphones into their pocket UAV, they could provide valuable aerial footage for rapid disaster damage assessments purposes, for example. Why smart-phones? Because people already use their smartphones to snap pictures during disasters. In addition, relatively cheap hardware add-on’s can easily turn smartphones for LIDAR sensing and thermal imaging.

All this may eventually result in an overflow of potentially useful aerial imagery, which is where MicroMappers would come in. Digital volunteers could easily use MicroMappers to quickly tag UAV footage in support of humanitarian relief efforts. Of course, UAV footage from official sources will also continue to play a more important role in the future (as happened following Hurricane Sandy). But professional UAV teams are already outnumbered by DIY UAV users. They simply can’t be everywhere at the same time. But the crowd can. And in time, a bird’s eye view may become less important than a flock’s eye view, especially for search & rescue and rapid disaster assessments.

Bio

 See also:

  • How UAVs are Making a Difference in Disaster Response [link]
  • UN World Food Program to Use UAVs [link]
  • Drones for Human Rights: Brilliant or Foolish? [link]
  • The Use of Drones for Nonviolent Civil Resistance [link]

Yes, I’m Writing a Book (on Digital Humanitarians)

I recently signed a book deal with Taylor & Francis Press. The book, which is tentatively titled “Digital Humanitarians: How Big Data is Changing the Face of Disaster Response,” is slated to be published next year. The book will chart the rise of digital humanitarian response from the Haiti Earthquake to 2015, highlighting critical lessons learned and best practices. To this end, the book will draw on real-world examples of digital humanitarians in action to explain how they use new technologies and crowdsourcing to make sense of “Big (Crisis) Data”. In sum, the book will describe how digital humanitarians & humanitarian technologies are together reshaping the humanitarian space and what this means for the future of disaster response. The purpose of this book is to inspire and inform the next generation of (digital) humanitarians while serving as a guide for established humanitarian organizations & emergency management professionals who wish to take advantage of this transformation in humanitarian response.

2025

The book will thus consolidate critical lessons learned in digital humanitarian response (such as the verification of social media during crises) so that members of the public along with professionals in both international humanitarian response and domestic emergency management can improve their own relief efforts in the face of “Big Data” and rapidly evolving technologies. The book will also be of interest to academics and students who wish to better understand methodological issues around the use of social media and user-generated content for disaster response; or how technology is transforming collective action and how “Big Data” is disrupting humanitarian institutions, for example. Finally, this book will also speak to those who want to make a difference; to those who of you who may have little to no experience in humanitarian response but who still wish to help others affected during disasters—even if you happen to be thousands of miles away. You are the next wave of digital humanitarians and this book will explain how you can indeed make a difference.

The book will not be written in a technical or academic writing style. Instead, I’ll be using a more “storytelling” form of writing combined with a conversational tone. This approach is perfectly compatible with the clear documentation of critical lessons emerging from the rapidly evolving digital humanitarian space. This conversational writing style is not at odds with the need to explain the more technical insights being applied to develop next generation humanitarian technologies. Quite on the contrary, I’ll be using intuitive examples & metaphors to make the most technical details not only understandable but entertaining.

While this journey is just beginning, I’d like to express my sincere thanks to my mentors for their invaluable feedback on my book proposal. I’d also like to express my deep gratitude to my point of contact at Taylor & Francis Press for championing this book from the get-go. Last but certainly not least, I’d like to sincerely thank the Rockefeller Foundation for providing me with a residency fellowship this Spring in order to accelerate my writing.

I’ll be sure to provide an update when the publication date has been set. In the meantime, many thanks for being an iRevolution reader!

bio

The Best of iRevolution in 2013

iRevolution crossed the 1 million hits mark in 2013, so big thanks to iRevolution readers for spending time here during the past 12 months. This year also saw close to 150 new blog posts published on iRevolution. Here is a short selection of the Top 15 iRevolution posts of 2013:

How to Create Resilience Through Big Data
[Link]

Humanitarianism in the Network Age: Groundbreaking Study
[Link]

Opening Keynote Address at CrisisMappers 2013
[Link]

The Women of Crisis Mapping
[Link]

Data Protection Protocols for Crisis Mapping
[Link]

Launching: SMS Code of Conduct for Disaster Response
[Link]

MicroMappers: Microtasking for Disaster Response
[Link]

AIDR: Artificial Intelligence for Disaster Response
[Link]

Social Media, Disaster Response and the Streetlight Effect
[Link]

Why the Share Economy is Important for Disaster Response
[Link]

Automatically Identifying Fake Images on Twitter During Disasters
[Link]

Why Anonymity is Important for Truth & Trustworthiness Online
[Link]

How Crowdsourced Disaster Response Threatens Chinese Gov
[Link]

Seven Principles for Big Data and Resilience Projects
[Link]

#NoShare: A Personal Twist on Data Privacy
[Link]

I’ll be mostly offline until February 1st, 2014 to spend time with family & friends, and to get started on a new exciting & ambitious project. I’ll be making this project public in January via iRevolution, so stay tuned. In the meantime, wishing iRevolution readers a very Merry Happy Everything!

santahat

How UAVs Are Making a Difference in Disaster Response

I visited the University of Torino in 2007 to speak with the team developing UAVs for the World Food Program. Since then, I’ve bought and tested two small UAVs of my own so I can use this new technology to capture aerial imagery during disasters; like the footage below from the Philippines.

UAVs, or drones, have a very strong military connotation for many of us. But so did space satellites before Google Earth brought satellite imagery into our homes and changed our perceptions of said technology. So it stands to reason that UAVs and aerial imagery will follow suit. This explains why I’m a proponent of the Drone Social Innovation Award, which seeks to promote the use of civilian drone technology for the benefit of humanity. I’m on the panel of judges for this award, which is why I reached out to DanOffice IT, a Swiss-based company that deployed two drones in response to Typhoon Yolanda in the Philippines. The drones in question are Huginn X1’s, which have a flight time of 25 minutes with a range of 2 kilometers and maximum altitude of 150 meters.

HUGINN X1

I recently spoke with one of the Huginn pilots who was in Tacloban. He flew the drone to survey shelter damage, identify blocked roads and search for bodies in the debris (using thermal imaging cameras mounted on the drone for the latter). The imagery captured also helped to identify appropriate locations to set up camp. When I asked the pilot whether he was surprised by anything during the operation, he noted that road-clearance support was not a use-case he had expected. I’ll be meeting with him in Switzerland in the next few weeks to test-fly a Huginn and explore possible partnerships.

I’d like to see closer collaboration between the Digital Humanitarian Network (DHN) and groups like DanOffice, for example. Providing DHN-member Humanitarian OpenStreetMap (HOTosm) with up-to-date aerial imagery during disasters would be a major win. This was the concept behind OpenAerialMap, which was first discussed back in 2007. While the initiative has yet to formally launch, PIX4D is a platform that “converts thousands of aerial images, taken by lightweight UAV or aircraft into geo-referenced 2D mosaics and 3D surface models and point clouds.”

Drone Adventures

This platform was used in Haiti with the above drones. The International Organization for Migration (IOM) partnered with Drone Adventures to map over 40 square kilometers of dense urban territory including several shantytowns in Port-au-Prince, which was “used to count the number of tents and organize a ‘door-to-door’ census of the population, the first step in identifying aid requirements and organizing more permanent infrastructure.” This approach could also be applied to IDP and refugee camps in the immediate aftermath of a sudden-onset disaster. All the data generated by Drone Adventures was made freely available through OpenStreetMap.

If you’re interested in giving “drones for social good” a try, I recommend looking at the DJI Phantom and the AR.Drone Parrot. These are priced between $300- $600, which beats the $50,000 price tag of the Huginn X1.

 bio

Opening Keynote Address at CrisisMappers 2013

Screen Shot 2013-11-18 at 1.58.07 AM

Welcome to Kenya, or as we say here, Karibu! This is a special ICCM for me. I grew up in Nairobi; in fact our school bus would pass right by the UN every day. So karibu, welcome to this beautiful country (and continent) that has taught me so much about life. Take “Crowdsourcing,” for example. Crowdsourcing is just a new term for the old African saying “It takes a village.” And it took some hard-working villagers to bring us all here. First, my outstanding organizing committee went way, way above and beyond to organize this village gathering. Second, our village of sponsors made it possible for us to invite you all to Nairobi for this Fifth Annual, International Conference of CrisisMappers (ICCM).

I see many new faces, which is really super, so by way of introduction, my name is Patrick and I develop free and open source next generation humanitarian technologies with an outstanding team of scientists at the Qatar Computing Research Institute (QCRI), one of this year’s co-sponsors.

We’ve already had an exciting two-days of pre-conference site visits with our friends from Sisi ni Amani and our co-host Spatial Collective. ICCM participants observed first-hand how GIS, mobile technology and communication projects operate in informal settlements, covering a wide range of topics that include governance, civic education and peacebuilding. In addition, our friend Heather Leson from the Open Knowledge Foundation (OKF) coordinated an excellent set of trainings at the iHub yesterday. So a big thank you to Heather, Sisi ni Amani and Spatial Collective for these outstanding pre-conference events.

Screen Shot 2013-11-19 at 10.48.30 AM

This is my 5th year giving opening remarks at ICCM, so some of you will know from previous years that I often take this moment to reflect on the past 12 months. But just reflecting on the past 12 days alone requires it’s own separate ICCM. I’m referring, of course, to the humanitarian and digital humanitarian response to the devastating Typhoon in the Philippines. This response, which is still ongoing, is unparalleled in terms of the level of collaboration between members of the Digital Humanitarian Network (DHN) and formal humanitarian organizations like UN OCHA and WFP. All of these organizations, both formal and digital, are also members of the CrisisMapper Network.

Screen Shot 2013-11-18 at 2.07.59 AM

The Digital Humanitarian Network, or DHN, serves as the official interface between formal humanitarian organizations and global networks of tech-savvy digital volunteers. These digital volunteers provide humanitarian organizations with the skill and surge capacity they often need to make timely sense of “Big (Crisis) Data” during major disasters. By Big Crisis Data, I mean social media content and satellite imagery, for example. This overflow of such information generated during disasters can be as paralyzing to humanitarian response as the absence of information. And making sense of this overflow in response to Yolanda has required all hands on deck—i.e., an unprecedented level of collaboration between many members of the DHN.

So I’d like to share with you 2 initial observations from this digital humanitarian response to Yolanda; just 2 points that may be signs of things to come. Local Digital Villages and World Wide (good) Will.

Screen Shot 2013-11-18 at 2.09.42 AM

First, there were numerous local digital humanitarians on the ground in the Philippines. These digitally-savvy Filipinos were rapidly self-organizing and launching crisis maps well before any of us outside the Philippines had time to blink. One such group is Rappler, for example.

Screen Shot 2013-11-18 at 2.10.37 AM

We (the DHN) reached out to them early on, sharing both our data and volunteers. Remember that “Crowdsourcing” is just a new word for the old African saying that “it takes a village…” and sometimes, it takes a digital village to support humanitarian efforts on the ground. And Rappler is hardly the only local digital community that mobilizing in response to Yolanda, there are dozens of digital villages spearheading similar initiatives across the country.

The rise of local digital villages means that the distant future (or maybe not too distant future) of humanitarian operations may become less about the formal “brick-and-mortar” humanitarian organizations and, yes, also less about the Digital Humanitarian Network. Disaster response is and has always have been about local communities self-organizing and now local digital communities self-organizing. The majority of lives saved during disasters is attributed to this local agency, not international, external relief. Furthermore, these local digital villages are increasingly the source of humanitarian innovation, so we should pay close attention; we have a lot to learn from these digital villages. Naturally, they too are learning a lot from us.

The second point that struck me occurred when the Standby Volunteer Task Force (SBTF) completed its deployment of MicroMappers on behalf of OCHA. The response from several SBTF volunteers was rather pointed—some were disappointed that the deployment had closed; others were downright upset. What happened next was very interesting; you see, these volunteers simply kept going, they used (hacked) the SBTF Skype Chat for Yolanda (which already had over 160 members) to self-organize and support other digital humanitarian efforts that were still ongoing. So the SBTF Team sent an email to it’s 1,000+ volunteers with the following subject header: “Closing Yolanda Deployment, Opening Other Opportunities!”

Screen Shot 2013-11-18 at 2.11.28 AM

The email provided a list of the most promising ongoing digital volunteer opportunities for the Typhoon response and encouraged volunteers to support whatever efforts they were most drawn to. This second reveals that a “World Wide (good) Will” exists. People care. This is good! Until recently, when disasters struck in faraway lands, we would watch the news on television wishing we could somehow help. That private wish—that innate human emotion—would perhaps translate into a donation. Today, not only can you donate cash to support those affected by disasters, you can also donate a few minutes of your time to support the relief efforts on the ground thanks to new humanitarian technologies and platforms. In other words, you, me, all of us can now translate our private wishes into direct, online public action, which can support those working in disaster-affected areas including local digital villages.

Screen Shot 2013-11-18 at 2.12.21 AM

This surge of World Wide (good) Will explains why SBTF volunteers wanted to continue volunteering for as long as they wished even if our formal digital humanitarian network had phased out operations. And this is beautiful. We should not seek to limit or control this global goodwill or play the professional versus amateur card too quickly. Besides, who are we kidding? We couldn’t control this flood of goodwill even if we wanted to. But, we can embrace this goodwill and channel it. People care, they want to offer their time to help others thousands of miles away. This is beautiful and the kind of world I want to live in. To paraphrase the philosopher Hannah Arendt, the greatest harm in the world is caused not by evil but apathy. So we should cherish the digital goodwill that springs during disasters. This spring is the digital equivalent of mutual aid, of self-help. The global village of digital Good Samaritans is growing.

At the same time, this goodwill, this precious human emotion and the precious time it freely offers can cause more harm than good if it is not channeled responsibly. When international volunteers poor into disaster areas wanting to help, their goodwill can have the opposite effect, especially when they are inexperienced. This is also true of digital volunteers flooding in to help online.

We in the CrisisMappers community have the luxury of having learned a lot about digital humanitarian response since the Haiti Earthquake; we have learned important lessons about data privacy and protection, codes of conduct, the critical information needs of humanitarian organizations and disaster-affected populations, standardizing operating procedures, and so on. Indeed we now (for the first time) have data protection protocols that address crowdsourcing, social media and digital volunteers thanks to our colleagues at the ICRC. We also have an official code of conduct on the use of SMS for disaster response thanks to our colleagues at GSMA. This year’s World Disaster Report (WDR 2013) also emphasizes the responsible use of next generation humanitarian technologies and the crisis data they manage.

Screen Shot 2013-11-18 at 2.13.03 AM

Now, this doesn’t mean that we the formal (digital) humanitarian sector have figured it all out—far from it. This simply means that we’ve learned a few important and difficult lessons along the way. Unlike newcomers to the digital humanitarian space, we have the benefit of several years of hard experience to draw on when deploying for disasters like Typhoon Yolanda. While sharing these lessons and disseminating them as widely as possible is obviously a must, it is simply not good enough. Guidebooks and guidelines just won’t cut it. We also need to channel the global spring of digital goodwill and distribute it to avoid  “flash floods” of goodwill. So what might these goodwill channels look like? Well they already exist in the form of the Digital Humanitarian Network—more specifically the members of the DHN.

These are the channels that focus digital goodwill in support of the humanitarian organizations that physically deploy to disasters. These channels operate using best practices, codes of conduct, protocols, etc., and can be held accountable. At the same time, however, these channels also block the upsurge of goodwill from new digital volunteers—those outside our digital villages. How? Our channels block this World Wide (good) Will by requiring technical expertise to engage with us and/or  by requiring an inordinate amount of time commitment. So we should not be surprised if the “World Wide (Good) Will” circumvents our channels altogether, and in so doing causes more harm than good during disasters. Our channels are blocking their engagement and preventing them from joining our digital villages. Clearly we need different channels to focus the World Wide (Good) Will.

Screen Shot 2013-11-18 at 2.14.21 AM

Our friends at Humanitarian OpenStreetMap already figured this out two years ago when they set up their microtasking server, making it easier for less tech-savvy volunteers to engage. We need to democratize our humanitarian technologies to responsibly channel the huge surplus global goodwill that exists online. This explains why my team and I at QCRI are developing MicroMappers and why we deployed the platform in response to OCHA’s request within hours of Typhoon Yolanda making landfall in the Philippines.

Screen Shot 2013-11-18 at 2.15.21 AM

This digital humanitarian operation was definitely far from perfect, but it was super simple to use and channeled 208 hours of global goodwill in just a matter days. Those are 208 hours that did not cause harm. We had volunteers from dozens of countries around the world and from all ages and walks of life offering their time on MicroMappers. OCHA, which had requested this support, channeled the resulting data to their teams on the ground in the Philippines.

These digital volunteers all cared and took the time to try and help others thousands of miles away. The same is true of the remarkable digital volunteers supporting the Humanitarian OpenStreetMap efforts. This is the kind of world I want to live in; the world in which humanitarian technologies harvest the global goodwill and channels it to make a difference to those affected by disasters.

Screen Shot 2013-11-18 at 2.09.42 AM

So these are two important trends I see moving forward, the rise of well-organized, local digital humanitarian groups, like Rappler, and the rise of World Wide (Good) Will. We must learn from the former, from the local digital villages, and when asked, we should support them as best we can. We should also channel, even amplify the World Wide (Good) Will by democratizing humanitarian technologies and embracing new ways to engage those who want to make a difference. Again, Crowdsourcing is simply a new term for the old African proverb, that it takes a village. Let us not close the doors to that village.

So on this note, I thank *you* for participating in ICCM and for being a global village that cares, both on and offline. Big thanks as well to our current team of sponsors for caring about this community and making sure that our village does continue to meet in person every year. And now for the next 3 days, we have an amazing line-up of speakers, panelists & technologies for you. So please use these days to plot, partner and disrupt. And always remember: be tough on ideas, but gentle on people.

Thanks again, and keep caring.