Category Archives: Early Warning

Big Data for Conflict Prevention

I had the great pleasure of co-authoring the International Peace Institute’s (IPI) unique report on “Big Data for Conflict Prevention” with my two colleagues Emmanuel Letouzé and Patrick Vinck. The study explores how Big Data may help reveal key insights into the drivers, triggers, and early signs of large-scale violence in order to support & improve conflict prevention initiatives.

The main sections of the report include:

  • What Do We Mean By Big  Data for Conflict Prevention?
  • What Are the Current Uses or Related Techniques in Other Fields?
  • How Can Big Data Be Used for Conflict Prevention?
  • What Are The Main Challenges and Risks?
  • Which Principles/Institutions Should Guide this Field?

The study ties many of my passions together. Prior to Crisis Mapping and Humanitarian Technology, I worked in the field of Conflict Prevention and Conflict Early Warning. So revisiting that field of practice and literature almost 10 years later was quite a thrill given all the technological innovations that have occurred since. At the same time, plus ça change, plus c’est la même chose. The classic “warning-response gap” does not magically disappear with the rise of Big Data. This gap points to the fact that information does not equal action. Response is political. And while evidence may be plentiful, that still does not translate into action. This explains the shift towards people-centered approaches to early warning and response. The purpose of people-centered solutions is to directly empower at-risk communities to get out of harm’s way. Capacity for self-organization is what drives resilience. This means that unless Big Data facilitates disaster preparedness at the community level and real-time self-organization during disasters, the promise of Big Data for Conflict Prevention will remain largely an academic discussion.

Take the 2011 Somalia Famine, for example. “Did, in fact, the famine occur because data from this conflict-affected country were just not available and the famine was impossible to predict? Would more data have driven a better decision making process that could have averted disaster? Unfortunately, this does not appear to be the case. There had, in fact, been eleven months of escalating warnings emanating from the famine early warning systems that monitor Somalia. Somalia was, at the time, one of the most frequently surveyed countries in the world, with detailed data available on malnutrition prevalence, mortality rates, and many other indicators. The evolution of the famine was reported in almost real time, yet there was no adequate scaling up of humanitarian intervention until too late” (1). Our study on Big Data for Conflict Prevention is upfront about these limitations, which explains why a people-centered approach to Big Data is pivotal for the latter is to have meaningful impact on the prevention of violent conflict.

We look forward to your feedback and the conversations that ensue. The suggested hashtag is #ipinst. This thought piece is meant to catalyze a conversation, so your input is important to help crystalize the opportunities and challenges of leveraging Big Data for Conflict Prevention.

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See also:

  • How to Create Resilience Through Big Data [Link]

PeaceTXT Kenya: Since Wars Begin in Minds of Men


“Since wars begin in the minds of men, it is in the minds of men that the defenses of peace must be constructed.” - 
UNESCO Constitution, 1945

Today, in Kenya, PeaceTXT is building the defenses of peace out of text messages (SMS). As The New York Times explains, PeaceTXT is developing a “text messaging service that sends out blasts of pro-peace messages to specific areas when trouble is brewing.” Launched by PopTech in partnership with the Kenyan NGO Sisi ni Amani (We are Peace), the Kenyan implementation of PeaceTXT uses mobile advertising to market peace and change men’s behaviors.

Conflicts are often grounded in the stories and narratives that people tell them-selves and in the emotions that these stories evoke. Narratives shape identity and the social construct of reality—we interpret our lives through stories. These have the power to transform or infect relationships and communities. As US-based PeaceTXT partner CureViolence (formerly CeaseFire) has clearly shown, violence propagates in much the same way as infectious diseases do. The good news is that we already know how to treat the later: by blocking transmission and treating the infected. This is precisely the approach taken by CureViolence to successfully prevent violence on the streets of Chicago, Baghdad and elsewhere.

The challenge? CureViolence cannot be everywhere at the same time. But the “Crowd” is always there and where the crowd goes, mobile phones often follow. PeaceTXT leverages this new reality by threading a social narrative of peace using mobile messages. Empirical research in public health (and mobile adver-tising) clearly demonstrates that mobile messages & reminders can change behaviors. Given that conflicts are often grounded in the narratives that people tell themselves, we believe that mobile messaging may also influence conflict behavior and possibly prevent the widespread transmission of violent mindsets.

To test this hypothesis, PopTech partnered with Sisi ni Amani in 2011 to pilot and assess the use of mobile messaging for violence interruption and prevention since SNA-K had already been using mobile messaging for almost three years to promote peace, raise awareness about civic rights and encourage recourse to legal instruments for dispute resolution. During the twelve months leading up to today’s Presidential Elections, the Kenyan NGO Sisi ni Amani (SNA-K) has worked with PopTech and PeaceTXT partners (Medic Mobile, QCRI, Ushahidi & CureViolence) to identify the causes of peace in some of the country’s most conflict-prone communities. Since wars begin in the minds of men, SNA-K has held dozens of focus groups in many local communities to better understand the kinds of messaging that might make would-be perpetrators think twice before committing violence. Focus group participants also discussed the kinds of messaging needed to counter rumors. Working with Ogilvy, a global public relations agency with expertise in social marketing, SNA-K subsequently codified the hundreds of messages developed by the local communities to produce a set of guidelines for SNA-K staff to follow. These guidelines describe what types of messages to send to whom, where and when depending on the kinds of tensions being reported.

In addition to organizing these important focus groups, SNA-K literally went door-to-door in Kenya’s most conflict-prone communities to talk with residents about PeaceTXT and invite them to subscribe to SNA-Ks free SMS service. Today, SNA-K boasts over 60,000 SMS subscribers across the country. Thanks to Safaricom, the region’s largest mobile operator, SNA-K will be able to send out 50 million text messages completely for free, which will significantly boost the NGO’s mobile reach during today’s elections. And thanks to SNA-K’s customized mobile messaging platform built by the Praekelt Foundation, the Kenyan NGO can target specific SMS’s to individual subscribers based on their location, gender and demographics. In sum, as CNN explains, “the intervention combines targeted SMS with intensive on-the-ground work by existing peace builders and community leaders to target potential flashpoints of violence.” 

The partnership with Pop-Tech enabled SNA-K to scale thanks to the new funding and strategic partnerships provided by PopTech. Today, PeaceTXT and Sisi ni Amani have already had positive impact in the lead up to today’s important elections. For example, a volatile situation in Dandora recently led to the stabbing of several individuals, which could have resulted in a serious escalation of violence. So SNA-K sent the following SMS: 

Screen Shot 2013-03-03 at 4.34.44 PM 

“Tu dumisha amani!” means “Lets keep the peace!” SNA-K’s local coordinator in Dandore spoke with a number of emotionally distraught and (initially) very angry individuals in the area who said they had been ready to mobilizing and take revenge. But, as they later explained, the SMS sent out by SNA-K made them think twice. They discussed the situation and decided that more violence wouldn’t bring their friend back and would only bring more violence. They chose to resolve the volatile situation through mediation instead.

In Sagamian, recent tensions over land issues resulted in an outbreak of violence. So SNA-K sent the following message:

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Those involved in the fighting subsequently left the area, telling SNA-K that they had decided not to fight after receiving the SMS. What’s more, they even requested that additional messages to be sent. Sisi ni Amani has collected dozens of such testimonials, which suggest that PeaceTXT is indeed having an impact. Historian Geoffrey Blainey once wrote that “for every thousand pages on the causes of war, there is less than one page directly on the causes of peace.” Today, the PeaceTXT Kenya & SNAK partnership is making sure that for every one SMS that may incite violence, a thousand messages of peace, calm and solidarity will follow to change the minds of men. Tudumishe amani!

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Cross-posted on PopTech blog.

How to Create Resilience Through Big Data

Revised! I have edited this article several dozen times since posting the initial draft. I have also made a number of substantial changes to the flow of the article after discovering new connections, synergies and insights. In addition, I  have greatly benefited from reader feedback as well as the very rich conversa-tions that took place during the PopTech & Rockefeller workshop—a warm thank you to all participants for their important questions and feedback!

Introduction

I’ve been invited by PopTech and the Rockefeller Foundation to give the opening remarks at an upcoming event on interdisciplinary dimensions of resilience, which is  being hosted at Georgetown University. This event is connected to their new program focus on “Creating Resilience Through Big Data.” I’m absolutely de-lighted to be involved and am very much looking forward to the conversations. The purpose of this blog post is to summarize the presentation I intend to give and to solicit feedback from readers. So please feel free to use the comments section below to share your thoughts. My focus is primarily on disaster resilience. Why? Because understanding how to bolster resilience to extreme events will provide insights on how to also manage less extreme events, while the converse may not be true.

Big Data Resilience

terminology

One of the guiding questions for the meeting is this: “How do you understand resilience conceptually at present?” First, discourse matters.  The term resilience is important because it focuses not on us, the development and disaster response community, but rather on local at-risk communities. While “vulnerability” and “fragility” were used in past discourse, these terms focus on the negative and seem to invoke the need for external protection, overlooking the fact that many local coping mechanisms do exist. From the perspective of this top-down approach, international organizations are the rescuers and aid does not arrive until these institutions mobilize.

In contrast, the term resilience suggests radical self-sufficiency, and self-sufficiency implies a degree of autonomy; self-dependence rather than depen-dence on an external entity that may or may not arrive, that may or may not be effective, and that may or may not stay the course. The term “antifragile” just recently introduced by Nassim Taleb also appeals to me. Antifragile sys-tems thrive on disruption. But lets stick with the term resilience as anti-fragility will be the subject of a future blog post, i.e., I first need to finish reading Nassim’s book! I personally subscribe to the following definition of resilience: the capacity for self-organization; and shall expand on this shortly.

(See the Epilogue at the end of this blog post on political versus technical defini-tions of resilience and the role of the so-called “expert”. And keep in mind that poverty, cancer, terrorism etc., are also resilient systems. Hint: we have much to learn from pernicious resilience and the organizational & collective action models that render those systems so resilient. In their book on resilience, Andrew Zolli and Ann Marie Healy note the strong similarities between Al-Qaeda & tuber-culosis, one of which are the two systems’ ability to regulate their metabolism).

Hazards vs Disasters

In the meantime, I first began to study the notion of resilience from the context of complex systems and in particular the field of ecology, which defines resilience as “the capacity of an ecosystem to respond to a perturbation or disturbance by resisting damage and recovering quickly.” Now lets unpack this notion of perturbation. There is a subtle but fundamental difference between disasters (processes) and hazards (events); a distinction that Jean-Jacques Rousseau first articulated in 1755 when Portugal was shaken by an earthquake. In a letter to Voltaire one year later, Rousseau notes that, “nature had not built [process] the houses which collapsed and suggested that Lisbon’s high population density [process] contributed to the toll” (1). In other words, natural events are hazards and exogenous while disas-ters are the result of endogenous social processes. As Rousseau added in his note to Voltaire, “an earthquake occurring in wilderness would not be important to society” (2). That is, a hazard need not turn to disaster since the latter is strictly a product or calculus of social processes (structural violence).

And so, while disasters were traditionally perceived as “sudden and short lived events, there is now a tendency to look upon disasters in African countries in particular, as continuous processes of gradual deterioration and growing vulnerability,” which has important “implications on the way the response to disasters ought to be made” (3). (Strictly speaking, the technical difference between events and processes is one of scale, both temporal and spatial, but that need not distract us here). This shift towards disasters as processes is particularly profound for the creation of resilience, not least through Big Data. To under-stand why requires a basic introduction to complex systems.

complex systems

All complex systems tend to veer towards critical change. This is explained by the process of Self-Organized Criticality (SEO). Over time, non-equilibrium systems with extended degrees of freedom and a high level of nonlinearity become in-creasingly vulnerable to collapse. Social, economic and political systems certainly qualify as complex systems. As my “alma mater” the Santa Fe Institute (SFI) notes, “The archetype of a self-organized critical system is a sand pile. Sand is slowly dropped onto a surface, forming a pile. As the pile grows, avalanches occur which carry sand from the top to the bottom of the pile” (4). That is, the sand pile becomes increasingly unstable over time.

Consider an hourglass or sand clock as an illustration of self-organized criticality. Grains of sand sifting through the narrowest point of the hourglass represent individual events or natural hazards. Over time a sand pile starts to form. How this process unfolds depends on how society chooses to manage risk. A laisser-faire attitude will result in a steeper pile. And grain of sand falling on an in-creasingly steeper pile will eventually trigger an avalanche. Disaster ensues.

Why does the avalanche occur? One might ascribe the cause of the avalanche to that one grain of sand, i.e., a single event. On the other hand, a complex systems approach to resilience would associate the avalanche with the pile’s increasing slope, a historical process which renders the structure increasingly vulnerable to falling grains. From this perspective, “all disasters are slow onset when realisti-cally and locally related to conditions of susceptibility”. A hazard event might be rapid-onset, but the disaster, requiring much more than a hazard, is a long-term process, not a one-off event. The resilience of a given system is therefore not simply dependent on the outcome of future events. Resilience is the complex product of past social, political, economic and even cultural processes.

dealing with avalanches

Scholars like Thomas Homer-Dixon argue that we are becoming increasingly prone to domino effects or cascading changes across systems, thus increasing the likelihood of total synchronous failure. “A long view of human history reveals not regular change but spasmodic, catastrophic disruptions followed by long periods of reinvention and development.” We must therefore “reduce as much as we can the force of the underlying tectonic stresses in order to lower the risk of synchro-nous failure—that is, of catastrophic collapse that cascades across boundaries between technological, social and ecological systems” (5).

Unlike the clock’s lifeless grains of sand, human beings can adapt and maximize their resilience to exogenous shocks through disaster preparedness, mitigation and adaptation—which all require political will. As a colleague of mine recently noted, “I wish it were widely spread amongst society  how important being a grain of sand can be.” Individuals can “flatten” the structure of the sand pile into a less hierarchical but more resilience system, thereby distributing and diffusing the risk and size of an avalanche. Call it distributed adaptation.

operationalizing resilience

As already, the field of ecology defines  resilience as “the capacity of an ecosystem to respond to a perturbation or disturbance by resisting damage and recovering quickly.” Using this understanding of resilience, there are at least 2 ways create more resilient “social ecosystems”:

  1. Resist damage by absorbing and dampening the perturbation.
  2. Recover quickly by bouncing back or rather forward.

Resisting Damage

So how does a society resist damage from a disaster? As hinted earlier, there is no such thing as a “natural” disaster. There are natural hazards and there are social systems. If social systems are not sufficiently resilient to absorb the impact of a natural hazard such as an earthquake, then disaster unfolds. In other words, hazards are exogenous while disasters are the result of endogenous political, economic, social and cultural processes. Indeed, “it is generally accepted among environmental geographers that there is no such thing as a natural disaster. In every phase and aspect of a disaster—causes, vulnerability, preparedness, results and response, and reconstruction—the contours of disaster and the difference between who lives and dies is to a greater or lesser extent a social calculus” (6).

So how do we apply this understanding of disasters and build more resilient communities? Focusing on people-centered early warning systems is one way to do this. In 2006, the UN’s International Strategy for Disaster Reduction (ISDR) recognized that top-down early warning systems for disaster response were increasingly ineffective. They thus called for a more bottom-up approach in the form of people-centered early warning systems. The UN ISDR’s Global Survey of Early Warning Systems (PDF), defines the purpose of people-centered early warning systems as follows:

“… to empower individuals and communities threatened by hazards to act in sufficient time and in an appropriate manner so as to reduce the possibility of personal injury, loss of life, damage to property and the environment, and loss of livelihoods.”

Information plays a central role here. Acting in sufficient time requires having timely information about (1) the hazard/s, (2) our resilience and (3) how to respond. This is where information and communication technologies (ICTs), social media and Big Data play an important role. Take the latter, for example. One reason for the considerable interest in Big Data is prediction and anomaly detection. Weather and climatic sensors provide meteorologists with the copious amounts of data necessary for the timely prediction of weather patterns and  early detection of atmospheric hazards. In other words, Big Data Analytics can be used to anticipate the falling grains of sand.

Now, predictions are often not correct. But the analysis of Big Data can also help us characterize the sand pile itself, i.e., our resilience, along with the associated trends towards self-organized criticality. Recall that complex systems tend towards instability over time (think of the hourglass above). Thanks to ICTs, social media and Big Data, we now have the opportunity to better characterize in real-time the social, economic and political processes driving our sand pile. Now, this doesn’t mean that we have a perfect picture of the road to collapse; simply that our picture is clearer than ever before in human history. In other words, we can better measure our own resilience. Think of it as the Quantified Self move-ment applied to an entirely different scale, that of societies and cities. The point is that Big Data can provide us with more real-time feedback loops than ever before. And as scholars of complex systems know, feedback loops are critical for adaptation and change. Thanks to social media, these loops also include peer-to-peer feedback loops.

An example of monitoring resilience in real-time (and potentially anticipating future changes in resilience) is the UN Global Pulse’s project on food security in Indonesia. They partnered with Crimson Hexagon to forecast food prices in Indonesia by analyzing tweets referring to the price of rice. They found an inter-esting relationship between said tweets and government statistics on food price inflation. Some have described the rise of social media as a new nervous system for the planet, capturing the pulse of our social systems. My colleagues and I at QCRI are therefore in the process of appling this approach to the study of the Arabic Twittersphere. Incidentally, this is yet another critical reason why Open Data is so important (check out the work of OpenDRI, Open Data for Resilience Initiative. See also this post on Demo-cratizing ICT for Development with DIY Innovation and Open Data). More on open data and data philanthropy in the conclusion.

Finally, new technologies can also provide guidance on how to respond. Think of Foursquare but applied to disaster response. Instead of “Break Glass in Case of Emergency,” how about “Check-In in Case of Emergency”? Numerous smart-phone apps such as Waze already provide this kind of at-a-glance, real-time situational awareness. It is only a matter of time until humanitarian organiza-tions develop disaster response apps that will enable disaster-affected commu-nities to check-in for real time guidance on what to do given their current location and level of resilience. Several disaster preparedness apps already exist. Social computing and Big Data Analytics can power these apps in real-time.

Quick Recovery

As already noted, there are at least two ways create more resilient “social eco-systems”. We just discussed the first: resisting damage by absorbing and dam-pening the perturbation.  The second way to grow more resilient societies is by enabling them to rapidly recover following a disaster.

As Manyena writes, “increasing attention is now paid to the capacity of disaster-affected communities to ‘bounce back’ or to recover with little or no external assistance following a disaster.” So what factors accelerate recovery in eco-systems in general? In ecological terms, how quickly the damaged part of an ecosystem can repair itself depends on how many feedback loops it has to the non- (or less-) damaged parts of the ecosystem(s). These feedback loops are what enable adaptation and recovery. In social ecosystems, these feedback loops can be comprised of information in addition to the transfer of tangible resources.  As some scholars have argued, a disaster is first of all “a crisis in communicating within a community—that is, a difficulty for someone to get informed and to inform other people” (7).

Improving ways for local communities to communicate internally and externally is thus an important part of building more resilient societies. Indeed, as Homer-Dixon notes, “the part of the system that has been damaged recovers by drawing resources and information from undamaged parts.” Identifying needs following a disaster and matching them to available resources is an important part of the process. Indeed, accelerating the rate of (1) identification; (2) matching and, (3) allocation, are important ways to speed up overall recovery.

This explains why ICTs, social media and Big Data are central to growing more resilient societies. They can accelerate impact evaluations and needs assessments at the local level. Population displacement following disasters poses a serious public health risk. So rapidly identifying these risks can help affected populations recover more quickly. Take the work carried out by my colleagues at Flowminder, for example. They  empirically demonstrated that mobile phone data (Big Data!) can be used to predict population displacement after major disasters. Take also this study which analyzed call dynamics to demonstrate that telecommunications data could be used to rapidly assess the impact of earthquakes. A related study showed similar results when analyzing SMS’s and building damage Haiti after the 2010 earthquake.

haiti_overview_570

Resilience as Self-Organization and Emergence

Connection technologies such as mobile phones allow individual “grains of sand” in our societal “sand pile” to make necessary connections and decisions to self-organize and rapidly recover from disasters. With appropriate incentives, pre-paredness measures and policies, these local decisions can render a complex system more resilient. At the core here is behavior change and thus the importance of understanding behavior change models. Recall  also Thomas Schelling’s observation that micro-motives can lead to macro-behavior. To be sure, as Thomas Homer-Dixon rightly notes, “Resilience is an emergent property of a system—it’s not a result of any one of the system’s parts but of the synergy between all of its parts.  So as a rough and ready rule, boosting the ability of each part to take care of itself in a crisis boosts overall resilience.” (For complexity science readers, the notions of transforma-tion through phase transitions is relevant to this discussion).

In other words, “Resilience is the capacity of the affected community to self-organize, learn from and vigorously recover from adverse situations stronger than it was before” (8). This link between resilience and capacity for self-organization is very important, which explains why a recent and major evaluation of the 2010 Haiti Earthquake disaster response promotes the “attainment of self-sufficiency, rather than the ongoing dependency on standard humanitarian assistance.” Indeed, “focus groups indicated that solutions to help people help themselves were desired.”

The fact of the matter is that we are not all affected in the same way during a disaster. (Recall the distinction between hazards and disasters discussed earlier). Those of use who are less affected almost always want to help those in need. Herein lies the critical role of peer-to-peer feedback loops. To be sure, the speed at which the damaged part of an ecosystem can repair itself depends on how many feedback loops it has to the non- (or less-) damaged parts of the eco-system(s). These feedback loops are what enable adaptation and recovery.

Lastly, disaster response professionals cannot be every where at the same time. But the crowd is always there. Moreover, the vast majority of survivals following major disasters cannot be attributed to external aid. One study estimates that at most 10% of external aid contributes to saving lives. Why? Because the real first responders are the disaster-affected communities themselves, the local popula-tion. That is, the real first feedback loops are always local. This dynamic of mutual-aid facilitated by social media is certainly not new, however. My colleagues in Russia did this back in 2010 during the major forest fires that ravaged their country.

While I do have a bias towards people-centered interventions, this does not mean that I discount the importance of feedback loops to external actors such as traditional institutions and humanitarian organizations. I also don’t mean to romanticize the notion of “indigenous technical knowledge” or local coping mechanism. Some violate my own definition of human rights, for example. However, my bias stems from the fact that I am particularly interested in disaster resilience within the context of areas of limited statehood where said institutions and organizations are either absent are ineffective. But I certainly recognize the importance of scale jumping, particularly within the context of social capital and social media.

RESILIENCE THROUGH SOCIAL CAPITAL

Information-based feedback loops general social capital, and the latter has been shown to improve disaster resilience and recovery. In his recent book entitled “Building Resilience: Social Capital in Post-Disaster Recovery,” Daniel Aldrich draws on both qualitative and quantitative evidence to demonstrate that “social resources, at least as much as material ones, prove to be the foundation for resilience and recovery.” His case studies suggest that social capital is more important for disaster resilience than physical and financial capital, and more important than conventional explanations. So the question that naturally follows given our interest in resilience & technology is this: can social media (which is not restricted by geography) influence social capital?

Social Capital

Building on Daniel’s research and my own direct experience in digital humani-tarian response, I argue that social media does indeed nurture social capital during disasters. “By providing norms, information, and trust, denser social networks can implement a faster recovery.” Such norms also evolve on Twitter, as does information sharing and trust building. Indeed, “social ties can serve as informal insurance, providing victims with information, financial help and physical assistance.” This informal insurance, “or mutual assistance involves friends and neighbors providing each other with information, tools, living space, and other help.” Again, this bonding is not limited to offline dynamics but occurs also within and across online social networks. Recall the sand pile analogy. Social capital facilitates the transformation of the sand pile away (temporarily) from self-organized criticality. On a related note vis-a-vis open source software, “the least important part of open source software is the code.” Indeed, more important than the code is the fact that open source fosters social ties, networks, communities and thus social capital.

(Incidentally, social capital generated during disasters is social capital that can subsequently be used to facilitate self-organization for non-violent civil resistance and vice versa).

RESILIENCE through big data

My empirical research on tweets posted during disasters clearly shows that while many use twitter (and social media more generally) to post needs during a crisis, those who are less affected in the social ecosystem will often post offers to help. So where does Big Data fit into this particular equation? When disaster strikes, access to information is equally important as access to food and water. This link between information, disaster response and aid was officially recognized by the Secretary General of the International Federation of Red Cross & Red Crescent Societies in the World Disasters Report published in 2005. Since then, disaster-affected populations have become increasingly digital thanks to the very rapid and widespread adoption of mobile technologies. Indeed, as a result of these mobile technologies, affected populations are increasingly able to source, share and generate a vast amount of information, which is completely transforming disaster response.

In other words, disaster-affected communities are increasingly becoming the source of Big (Crisis) Data during and following major disasters. There were over 20 million tweets posted during Hurricane Sandy. And when the major earth-quake and Tsunami hit Japan in early 2011, over 5,000 tweets were being posted every secondThat is 1.5 million tweets every 5 minutes. So how can Big Data Analytics create more resilience in this respect? More specifically, how can Big Data Analytics accelerate disaster recovery? Manually monitoring millions of tweets per minute is hardly feasible. This explains why I often “joke” that we need a local Match.com for rapid disaster recovery. Thanks to social computing, artifi-cial intelligence, machine learning and Big Data Analytics, we can absolutely develop a “Match.com” for rapid recovery. In fact, I’m working on just such a project with my colleagues at QCRI. We are also developing algorithms to auto-matically identify informative and actionable information shared on Twitter, for example. (Incidentally, a by-product of developing a robust Match.com for disaster response could very well be an increase in social capital).

There are several other ways that advanced computing can create disaster resilience using Big Data. One major challenge is digital humanitarian response is the verification of crowdsourced, user-generated content. Indeed, misinforma-tion and rumors can be highly damaging. If access to information is tantamount to food access as noted by the Red Cross, then misinformation is like poisoned food. But Big Data Analytics has already shed some light on how to develop potential solutions. As it turns out, non-credible disaster information shared on Twitter propagates differently than credible information, which means that the credibility of tweets could be predicted automatically.

Conclusion

In sum, “resilience is the critical link between disaster and development; monitoring it [in real-time] will ensure that relief efforts are supporting, and not eroding [...] community capabilities” (9). While the focus of this blog post has been on disaster resilience, I believe the insights provided are equally informa-tive for less extreme events.  So I’d like to end on two major points. The first has to do with data philanthropy while the second emphasizes the critical importance of failing gracefully.

Big Data is Closed and Centralized

A considerable amount of “Big Data” is Big Closed and Centralized Data. Flow-minder’s study mentioned above draws on highly proprietary telecommunica-tions data. Facebook data, which has immense potential for humanitarian response, is also closed. The same is true of Twitter data, unless you have millions of dollars to pay for access to the full Firehose, or even Decahose. While access to the Twitter API is free, the number of tweets that can be downloaded and analyzed is limited to several thousand a day. Contrast this with the 5,000 tweets per second posted after the earthquake and Tsunami in Japan. We therefore need some serious political will from the corporate sector to engage in “data philanthropy”. Data philanthropy involves companies sharing proprietary datasets for social good. Call it Corporate Social Responsibility (CRS) for digital humanitarian response. More here on how this would work.

Failing Gracefully

Lastly, on failure. As noted, complex systems tend towards instability, i.e., self-organized criticality, which is why Homer-Dixon introduces the notion of failing gracefully. “Somehow we have to find the middle ground between dangerous rigidity and catastrophic collapse.” He adds that:

“In our organizations, social and political systems, and individual lives, we need to create the possibility for what computer programmers and disaster planners call ‘graceful’ failure. When a system fails gracefully, damage is limited, and options for recovery are preserved. Also, the part of the system that has been damaged recovers by drawing resources and information from undamaged parts.” Homer-Dixon explains that “breakdown is something that human social systems must go through to adapt successfully to changing conditions over the long term. But if we want to have any control over our direction in breakdown’s aftermath, we must keep breakdown constrained. Reducing as much as we can the force of underlying tectonic stresses helps, as does making our societies more resilient. We have to do other things too, and advance planning for breakdown is undoubtedly the most important.”

As Louis Pasteur famously noted, “Chance favors the prepared mind.” Preparing for breakdown is not defeatist or passive. Quite on the contrary, it is wise and pro-active. Our hubris—including our current infatuation with Bid Data—all too often clouds our better judgment. Like Macbeth, rarely do we seriously ask our-selves what we would do “if we should fail.” The answer “then we fail” is an option. But are we truly prepared to live with the devastating consequences of total synchronous failure?

In closing, some lingering (less rhetorical) questions:

  • How can resilience can be measured? Is there a lowest common denominator? What is the “atom” of resilience?
  • What are the triggers of resilience, creative capacity, local improvisation, regenerative capacity? Can these be monitored?
  • Where do the concepts of “lived reality” and “positive deviance” enter the conversation on resilience?
  • Is resiliency a right? Do we bear a responsibility to render systems more resilient? If so, recalling that resilience is the capacity to self-organize, do local communities have the right to self-organize? And how does this differ from democratic ideals and freedoms?
  • Recent research in social-psychology has demonstrated that mindfulness is an amplifier of resilience for individuals? How can be scaled up? Do cultures and religions play a role here?
  • Collective memory influences resilience. How can this be leveraged to catalyze more regenerative social systems?

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Epilogue: Some colleagues have rightfully pointed out that resilience is ultima-tely political. I certainly share that view, which is why this point came up in recent conversations with my PopTech colleagues Andrew Zolli & Leetha Filderman. Readers of my post will also have noted my emphasis on distinguishing between hazards and disasters; that the latter are the product of social, economic and political processes. As noted in my blog post, there are no natural disastersTo this end, some academics rightly warn that “Resilience is a very technical, neutral, apolitical term. It was initially designed to characterize systems, and it doesn’t address power, equity or agency…  Also, strengthening resilience is not free—you can have some winners and some losers.”

As it turns out, I have a lot say about the political versus technical argument. First of all, this is hardly a new or original argument but nevertheless an important one. Amartya Senn discussed this issue within the context of famines decades ago, noting that famines do not take place in democracies. In 1997, Alex de Waal published his seminal book, “Famine Crimes: Politics and the Disaster Relief In-dustry in Africa.” As he rightly notes, “Fighting famine is both a technical and political challenge.” Unfortunately, “one universal tendency stands out: technical solutions are promoted at the expense of political ones.” There is also a tendency to overlook the politics of technical actions, muddle or cover political actions with technical ones, or worse, to use technical measures as an excuse not to undertake needed political action.

De Waal argues that the use of the term “governance” was “an attempt to avoid making the political critique too explicit, and to enable a focus on specific technical aspects of government.” In some evaluations of development and humanitarian projects, “a caveat is sometimes inserted stating that politics lies beyond the scope of this study.” To this end, “there is often a weak call for ‘political will’ to bridge the gap between knowledge of technical measures and action to implement them.” As de Waal rightly notes, “the problem is not a ‘missing link’ but rather an entire political tradition, one manifestation of which is contemporary international humanitarianism.” In sum, “technical ‘solutions’ must be seen in the political context, and politics itself in the light of the domi-nance of a technocratic approach to problems such as famine.”

From a paper I presented back in 2007: “the technological approach almost always serves those who seek control from a distance.” As a result of this technological drive for pole position, a related “concern exists due to the separation of risk evaluation and risk reduction between science and political decision” so that which is inherently politically complex becomes depoliticized and mechanized. In Toward a Rational Society (1970), the German philosopher Jürgen Habermas describes “the colonization of the public sphere through the use of instrumental technical rationality. In this sphere, complex social problems are reduced to technical questions, effectively removing the plurality of contending perspectives.”

To be sure, Western science tends to pose the question “How?” as opposed to “Why?”What happens then is that “early warning systems tend to be largely conceived as hazard-focused, linear, topdown, expert driven systems, with little or no engagement of end-users or their representatives.” As De Waal rightly notes, “the technical sophistication of early warning systems is offset by a major flaw: response cannot be enforced by the populace. The early warning information is not normally made public.”  In other words, disaster prevention requires “not merely identifying causes and testing policy instruments but building a [social and] political movement” since “the framework for response is inherently political, and the task of advocacy for such response cannot be separated from the analytical tasks of warning.”

Recall my emphasis on people-centered early warning above and the definition of resilience as capacity for self-organization. Self-organization is political. Hence my efforts to promote greater linkages between the fields of nonviolent action and early warning years ago. I have a paper (dated 2008) specifically on this topic should anyone care to read. Anyone who has read my doctoral dissertation will also know that I have long been interested in the impact of technology on the balance of power in political contexts. A relevant summary is available here. Now, why did I not include all this in the main body of my blog post? Because this updated section already runs over 1,000 words.

In closing, I disagree with the over-used criticism that resilience is reactive and about returning to initial conditions. Why would we want to be reactive or return to initial conditions if the latter state contributed to the subsequent disaster we are recovering from? When my colleague Andrew Zolli talks about resilience, he talks about “bouncing forward”, not bouncing back. This is also true of Nassim Taleb’s term antifragility, the ability to thrive on disruption. As Homer-Dixon also notes, preparing to fail gracefully is hardly reactive either.

From Crowdsourcing Crisis Information to Crowdseeding Conflict Zones (Updated)

Friends Peter van der Windt and Gregory Asmolov are two of the sharpest minds I know when it comes to crowdsourcing crisis information and crisis response. So it was a real treat to catch up with them in Berlin this past weekend during the “ICTs in Limited Statehood” workshop. An edited book of the same title is due out next year and promises to be an absolute must-read for all interested in the impact of Information and Communication Technologies (ICTs) on politics, crises and development.

I blogged about Gregory’s presentation following last year’s workshop, so this year I’ll relay Peter’s talk on research design and methodology vis-a-vis the collection of security incidents in conflict environments using SMS. Peter and mentor Macartan Humphreys completed their Voix des Kivus project in the DRC last year, which ran for just over 16 months. During this time, they received 4,783 text messages on security incidents using the FrontlineSMS platform. These messages were triaged and rerouted to several NGOs in the Kivus as well as the UN Mission there, MONUSCO.

How did they collect this information in the first place? Well, they considered crowdsourcing but quickly realized this was the wrong methodology for their project, which was to assess the impact of a major conflict mitigation program in the region. (Relaying text messages to various actors on the ground was not initially part of the plan). They needed high-quality, reliable, timely, regular and representative conflict event-data for their monitoring and evaluation project. Crowdsourcing is obviously not always the most appropriate methodology for the collection of information—as explained in this blog post.

Peter explained the pro’s and con’s of using crowdsourcing by sharing the framework above. “Knowledge” refers to the fact that only those who have knowledge of a given crowdsourcing project will know that participating is even an option. “Means” denotes whether or not an individual has the ability to participate. One would typically need access to a mobile phone and enough credit to send text messages to Voix des Kivus. In the case of the DRC, the size of subset “D” (no knowledge / no means) would easily dwarf the number of individuals comprising subset “A” (knowledge / means). In Peter’s own words:

“Crowdseeding brings the population (the crowd) from only A (what you get with crowdsourcing) to A+B+C+D: because you give phones&credit and you go to and inform the phoneholds about the project. So the crowd increases from A to A+B+C+D. And then from A+B+C+D one takes a representative sample. So two important benefits. And then a third: the relationship with the phone holder: stronger incentive to tell the truth, and no bad people hacking into the system.”

In sum, Peter and Macartan devised the concept of “crowdseeding” to increase the crowd and render that subset a representative sample of the overall population. In addition, the crowdseeding methodology they developed genera-ted more reliable information than crowdsourcing would have and did so in a way that was safer and more sustainable.

Peter traveled to 18 villages across the Kivus and in each identified three representatives to serve as the eyes and years of the village. These representatives were selected in collaboration with the elders and always included a female representative. They were each given a mobile phone and received extensive training. A code book was also shared which codified different types of security incidents. That way, the reps simply had to type the number corresponding to a given incident (or several numbers if more than one incident had taken place). Anyone in the village could approach these reps with relevant information which would then be texted to Peter and Macartan.

The table above is the first page of the codebook. Note that the numerous security risks of doing this SMS reporting were discussed at length with each community before embarking on the selection of 3 village reps. Each community decided to voted to participate despite the risks. Interestingly, not a single village voted against launching the project. However, Peter and Macartan chose not to scale the project beyond 18 villages for fear that it would get the attention of the militias operating in the region.

A local field representative would travel to the villages every two weeks or so to individually review the text messages sent out by each representative and to verify whether these incidents had actually taken place by asking others in the village for confirmation. The fact that there were 3 representatives per village also made the triangulation of some text messages possible. Because the 18 villages were randomly selected as part the randomized control trial (RCT) for the monitoring and evaluation project, the text messages were relaying a representative sample of information.

But what was the incentive? Why did a total of 54 village representatives from 18 villages send thousands of text messages to Voix des Kivus over a year and a half? On the financial side, Peter and Macartan devised an automated way to reimburse the cost of each text message sent on a monthly basis and in addition provided an additional $1.5/month. The only ask they made of the reps was that each had to send at least one text message per week, even if that message had the code 00 which referred to “no security incident”.

The figure above depicts the number of text messages received throughout the project, which formally ended in January 2011. In Peter’s own words:

“We gave $20 at the end to say thanks but also to learn a particular thing. During the project we heard often: ‘How important is that weekly $1.5?’ ‘Would people still send messages if you only reimburse them for their sent messages (and stop giving them the weekly $1.5)?’ So at the end of the project [...] we gave the phone holder $20 and told them: the project continues exactly the same, the only difference is we can no longer send you the $1.5. We will still reimburse you for the sent messages, we will still share the bulletins, etc. While some phone holders kept on sending textmessages, most stopped. In other words, the financial incentive of $1.5 (in the form of phonecredit) was important.”

Peter and Macartan have learned a lot during this project, and I urge colleagues interested in applying their project to get in touch with them–I’m happy to provide an email introduction. I wish Swisspeace’s Early Warning System (FAST) had adopted this methodology before running out of funding several years ago. But the leadership at the time was perhaps not forward thinking enough. I’m not sure whether the Conflict Early Warning and Response Network (CEWARN) in the Horn has fared any better vis-a-vis demonstrated impact or lack thereof.

To learn more about crowdsourcing as a methodology for information collection, I recommend the following three articles:

How Can Innovative Technology Make Conflict Prevention More Effective?

I’ve been asked to participate in an expert working group in support of a research project launched by the International Peace Institute (IPI) on new technologies for conflict prevention. Both UNDP and USAID are also partners in this effort. To this end, I’ve been invited to make some introductory remarks during our upcoming working group meeting. The purpose of this blog post is to share my preliminary thoughts on this research and provide some initial suggestions.

Before I launch into said thoughts, some context may be in order. I spent several years studying, launching and improving conflict early warning systems for violence prevention. While I haven’t recently blogged about conflict prevention on iRevolution, you’ll find my writings on this topic posted on my other blog, Conflict Early Warning. I have also published and presented several papers on conflict prevention, most of which are available here. The most relevant ones include the following:

  • Meier, Patrick. 2011. Early Warning Systems and the Prevention of Violent Conflict. In Peacebuilding in the Information Age: Sifting Hype from Reality, ed. Daniel Stauffacher et al. GenevaICT4Peace. Available online.
  • Leaning, Jennifer and Patrick Meier. 2009. “The Untapped Potential of Information Communication Technology for Conflict Early Warning and Crisis Mapping,” Working Paper Series, Harvard Humanitarian Initiative (HHI), Harvard University. Available online.
  • Leaning, Jennifer and Patrick Meier. 2008. “Community Based Conflict Early Warning and Response Systems: Opportunities and Challenges.” Working Paper Series, Harvard Humanitarian Initiative (HHI), Harvard University. Available online.
  • Leaning, Jennifer and Patrick Meier. 2008. “Conflict Early Warning and Response: A Critical Reassessment.” Working Paper Series, Harvard Humanitarian Initiative (HHI), Harvard University. Available online.
  • Meier, Patrick. 2008. “Upgrading the Role of Information Communication Technology (ICT) for Tactical Early Warning/Response.” Paper prepared for the 49th Annual Convention of the International Studies Association (ISA) in San Francisco. Available online.
  • Meier, Patrick. 2007. “New Strategies for Effective Early Response: Insights from Complexity Science.” Paper prepared for the 48th Annual Convention of the International Studies Association (ISA) in Chicago.Available online.
  • Campbell, Susanna and Patrick Meier. 2007. “Deciding to Prevent Violent Conflict: Early Warning and Decision-Making at the United Nations.” Paper prepared for the 48th Annual Convention of the International Studies Association (ISA) in Chicago. Available online.
  • Meier, Patrick. 2007. From Disaster to Conflict Early Warning: A People-Centred Approach. Monday Developments 25, no. 4, 12-14. Available online.
  • Meier, Patrick. 2006. “Early Warning for Cowardly Lions: Response in Disaster & Conflict Early Warning Systems.” Unpublished academic paper, The Fletcher SchoolAvailable online.
  • I was also invited to be an official reviewer of this 100+ page workshop summary on “Communication and Technology for Violence Prevention” (PDF), which was just published by the National Academy of Sciences. In addition, I was an official referee for this important OECD report on “Preventing Violence, War and State Collapse: The Future of Conflict Early Warning and Response.”

An obvious first step for IPI’s research would be to identify the conceptual touch-points between the individual functions or components of conflict early warning systems and information & communication technology (ICT). Using this concep-tual framework put forward by ISDR would be a good place to start:

That said, colleagues at IPI should take care not to fall prey to technological determinism. The first order of business should be to understand exactly why previous (and existing) conflict early warning systems are complete failures—a topic I have written extensively about and been particularly vocal on since 2004. Throwing innovative technology at failed systems will not turn them into successful operations. Furthermore, IPI should also take note of the relatively new discourse on people-centered approaches to early warning and distinguish between first, second, third and fourth generation conflict early warning systems.

On this note, IPI ought to focus in particular on third and fourth generation systems vis-a-vis the role of innovative technology. Why? Because first and second generation systems are structured for failure due to constraints explained by organizational theory. They should thus explore the critical importance of conflict preparedness and the role that technology can play in this respect since preparedness is key to the success of third and fourth generation systems. In addition, IPI should consider the implications of crowdsourcing, crisis mapping, Big Data, satellite imagery and the impact that social media analytics might play for the early detection and respons to violent conflict. They should also take care not to ignore critical insights from the field of nonviolent civil resistance vis-a-vis preparedness and tactical approaches to community-based early response. Finally, they should take note of new and experimental initiatives in this space, such as PeaceTXT.

IPI’s plans to write up several case studies on conflict early warning systems to understand how innovative technology might (or already are) making these more effective. I would recommend focusing on specific systems in Kenya, Kyrgyzstan Sri Lanka and Timor-Leste. Note that some community-based systems are too sensitive to make public, such as one in Burma for example. In terms of additional experts worth consulting, I would recommend David Nyheim, Joe Bock, Maria Stephan, Sanjana Hattotuwa, Scott Edwards and Casey Barrs. I would also shy away from inviting too many academics or technology companies. The former tend to focus too much on theory while the latter often have a singular focus on technology.

Many thanks to UNDP for including me in the team of experts. I look forward to the first working group meeting and reviewing IPI’s early drafts. In the meantime, if iRevolution readers have certain examples or questions they’d like me to relay to the working group, please do let me know via the comments section below and I’ll be sure to share.

Behind the Scenes: The Digital Operations Center of the American Red Cross

The Digital Operations Center at the American Red Cross is an important and exciting development. I recently sat down with Wendy Harman to learn more about the initiative and to exchange some lessons learned in this new world of digital  humanitarians. One common challenge in emergency response is scaling. The American Red Cross cannot be everywhere at the same time—and that includes being on social media. More than 4,000 tweets reference the Red Cross on an average day, a figure that skyrockets during disasters. And when crises strike, so does Big Data. The Digital Operations Center is one response to this scaling challenge.

Sponsored by Dell, the Center uses customized software produced by Radian 6 to monitor and analyze social media in real-time. The Center itself sits three people who have access to six customized screens that relate relevant information drawn from various social media channels. The first screen below depicts some of key topical areas that the Red Cross monitors, e.g., references to the American Red Cross, Storms in 2012, and Delivery Services.

Circle sizes in the first screen depict the volume of references related to that topic area. The color coding (red, green and beige) relates to sentiment analysis (beige being neutral). The dashboard with the “speed dials” right underneath the first screen provides more details on the sentiment analysis.

Lets take a closer look at the circles from the first screen. The dots “orbiting” the central icon relate to the categories of key words that the Radian 6 platform parses. You can click on these orbiting dots to “drill down” and view the individual key words that make up that specific category. This circles screen gets updated in near real-time and draws on data from Twitter, Facebook, YouTube, Flickr and blogs. (Note that the distance between the orbiting dots and the center does not represent anything).

An operations center would of course not be complete without a map, so the Red Cross uses two screens to visualize different data on two heat maps. The one below depicts references made on social media platforms vis-a-vis storms that have occurred during the past 3 days.

The screen below the map highlights the bio’s of 50 individual twitter users who have made references to the storms. All this data gets generated from the “Engagement Console” pictured below. The purpose of this web-based tool, which looks a lot like Tweetdeck, is to enable the Red Cross to customize the specific types of information they’re looking form, and to respond accordingly.

Lets look at the Consul more closely. In the Workflow section on the left, users decide what types of tags they’re looking for and can also filter by priority level. They can also specify the type of sentiment they’re looking, e.g., negative feelings vis-a-vis a particular issue. In addition, they can take certain actions in response to each information item. For example, they can reply to a tweet, a Facebook status update, or a blog post; and they can do this directly from the engagement consul. Based on the license that the Red Cross users, up to 25 of their team members can access the Consul and collaborate in real-time when processing the various tweets and Facebook updates.

The Consul also allows users to create customized timelines, charts and wordl graphics to better understand trends changing over time in the social media space. To fully leverage this social media monitoring platform, Wendy and team are also launching a digital volunteers program. The goal is for these volunteers to eventually become the prime users of the Radian platform and to filter the bulk of relevant information in the social media space. This would considerably lighten the load for existing staff. In other words, the volunteer program would help the American Red Cross scale in the social media world we live in.

Wendy plans to set up a dedicated 2-hour training for individuals who want to volunteer online in support of the Digital Operations Center. These trainings will be carried out via Webex and will also be available to existing Red Cross staff.


As  argued in this previous blog post, the launch of this Digital Operations Center is further evidence that the humanitarian space is ready for innovation and that some technology companies are starting to think about how their solutions might be applied for humanitarian purposes. Indeed, it was Dell that first approached the Red Cross with an expressed interest in contributing to the organization’s efforts in disaster response. The initiative also demonstrates that combining automated natural language processing solutions with a digital volunteer net-work seems to be a winning strategy, at least for now.

After listening to Wendy describe the various tools she and her colleagues use as part of the Operations Center, I began to wonder whether these types of tools will eventually become free and easy enough for one person to be her very own operations center. I suppose only time will tell. Until then, I look forward to following the Center’s progress and hope it inspires other emergency response organizations to adopt similar solutions.

Twitcident: Filtering Tweets in Real-Time for Crisis Response

The most recent newcomer to the “tweetsourcing” space comes to us from Delft University of Technology in the Netherlands. Twitcident is a web-based filtering system that extracts crisis information from Twitter in real-time to support emergency response efforts. Dutch emergency services have been testing the platform over the past 10 months and results “show the system to be far more useful than simple keyword searching of a twitter feed” (NewScientist).

Here’s how it works. First the dashboard, which shows current events-of-interest being monitored.

Lets click on “Texas”, which produces the following page. More than 22,000 tweets potentially relate to the actual fire of interest.

This is where the filtering comes in:

The number of relevant tweets is reduced with every applied filter.

Naturally, geo-location is also an optional filter.

Twitcident also allows for various visualization options, including timelines, word clouds and charts.

The system also allows the user to view the filtered tweets on a map. The pictures and videos shared via twitter are also aggregated and viewable on dedicated tabs.

The developers of the platform have not revealed how their algorithms work but will demo the tool at the World Wide Web 2012 conference in France next week. In the meantime, here’s a graphic that summarizes the platform workflow.

I look forward to following Twitcident’s developments. I’d be particularly interested in learning more about how Dutch emergency services have been using the tool and what features they think would improve the platform’s added value.

SMS for Violence Prevention: PeaceTXT International Launches in Kenya

[Cross-posted from my post on the Ushahidi blog]

One of the main reasons I’m in Nairobi this month is to launch PeaceTXT International with PopTech, Praekelt Foundation, Sisi ni Amani and several other key partners. PeaceTXT International is a spin-off from the original PeaceTXT project that several of us began working on with CeaseFire Chicago last year. I began thinking about the many possible international applications of the PeaceTXT project during our very first meeting, which is why I am thrilled and honored to be spearheading the first PeaceTXT International pilot project.

The purpose of PeaceTXT is to leverage mobile messaging to catalyze behavior change around peace and conflict issues. In the context of Chicago, the joint project with CeaseFire aims to leverage SMS reminders to interrupt gun violence in marginalized neighborhoods. Several studies in other fields of public health have already shown the massive impact that SMS reminders can have on behavior change, e.g., improving drug adherence behavior among AIDS and TB patients in Africa, Asia and South America.

Our mobile messaging campaign in Chicago builds on another very successful one in the US: “Friends Don’t Let Friends Drink and Drive.” Inspired by this approach, the PeaceTXT Team is looking to launch a friends-don’t-let-friends-get-killed campaign. Focus groups recently conducted with high-risk individuals have resulted in rich content for several dozen reminder messages (see below) that could be disseminated via SMS. Note that CeaseFire has been directly credited for significantly reducing the number of gun-related killings in Chicago over the past 10 years. In other words, they have a successful and proven methodology; one being applied to several other cities and countries worldwide. PeaceTXT simply seeks to scale this success by introducing SMS.

These messages are user-generated in that the content was developed by high-risk individuals themselves—i.e., those most likely to get involved in gun violence. The messages are not limited to reminders. Some also prompt the community to get engaged by responding to various questions. Indeed, the project seeks to crowdsource community solutions to gun violence and thus greater participation. When high-risk individuals were asked how they’d feel if they were to receive these messages on their phones, they had the following to share: “makes me feel like no one is forgetting about me”; “message me once a day to make a difference.”

Given that both forwarding and saving text messages is very common among the population that CeaseFire works with, the team hopes that the text messages will circulate and recycle widely. Note that the project is still in prototype phase but going into implementation mode as of 2012. So we’ll have to wait and see how the project fares and what the initial impact looks like.

In the meantime, PeaceTXT is partnering with Sisi ni Amani (We are Peace) to launch its first international pilot project. Rachel Brown, who spearheads the initiative, first got in touch with me back in the Fall of 2009 whilst finishing her undergraduate studies at Tufts. Rachel was interested in crowdsourcing a peace map of Kenya, which I blogged about here shortly after our first conversation. Since then, Rachel and her team have set up the Kenyan NGO Sisi ni Amani Kenya (SnA-K) to leverage mobile technology for awareness raising and civic engagement with the aim of preventing possible violence during next year’s Presidential Elections.

SnA-K currently manages a ~10,000 member SMS subscriber list in Baba Dogo and Korogocho, Kamukunji and Narok. SnA-K’s SMS campaigns focus on voter education, community cohesion and rumor prevention. What SnA-K needs, how-ever, is the scalable SMS broadcasting technology, the type of focus that PeaceTXT brought to CeaseFire Chicago and the unique response methodology developed by the CeaseFire team. So I reached out to Rachel early on during the work in Chicago to let her know about PeaceTXT and to gain insights from her projects in Kenya. We set up regular conference calls throughout the year to keep each other informed of our respective progress and findings.

Soon enough, PopTech’s delightful Leetha Filderman asked me to put together a pitch for international applications of PeaceTXT’s work, an initiative I have “code-named” PeaceTXT International. I was absolutely thrilled when she shared the good news at PopTech 2011 that our donor, the Rita Allen Foundation, had provided us with additional funding, some of which could go towards an international pilot project. Naturally, Sisi ni Amani was a perfect fit.

So we organized a half-day brainstorming session at the iHub last week to chart the way forward on PeaceTXT Kenya. For example, what is the key behavioral change variable (like friendship in Chicago) that is most likely to succeed in Kenya? As for interrupting violence, how can the CeaseFire methodology be customized for the SnA-K context? Finally, what kind of SMS broadcasting technology do we need to have in place to provide maximum flexibility and scalability earlier rather than later? Answering these questions and implementing scalable solutions essentially forms the basis of the partnership between SnA-K and PeaceTXT (which also includes Mobile:Medic & Revolution Messaging). We have some exciting leads on next steps and will be sure to blog about them as we move forward to get feedback from the wider community.

Conflicts are often grounded in the stories and narratives that people tell themselves and the emotions that these stories generate. Narratives shape identity and the social construct of reality—we interpret our lives through stories. These have the power to transform relationships and communities. We believe the PeaceTXT model can be applied to catalyze behavior  change vis-a-vis peace and conflict issues at the community level by amplifying new narratives via SMS. There is considerable potential here and still much to learn, which is why I’m thrilled to be working with SnA, PopTech & partners on launching our first international pilot project: PeaceTXT Kenya.

Using Ushahidi Data to Study the Micro-Dynamics of Violent Conflict

The field of conflict analysis has long been handicapped by the country-year straightjacket. This is beginning to change thanks to the increasing availability of subnational and sub-annual conflict data. In the past, one was limited to macro-level data, such as the number of casualties resulting from violent conflict in a given county and year. Today, datasets such as the Armed Conflict Location Event Data (ACLED) provide considerably more temporal and spatial resolution. Another example is this quantitative study: ”The Micro-dynamics of Reciprocity in an Asymmetric Conflict: Hamas, Israel, and the 2008-2009 Gaza Conflict,” authored by by NYU PhD Candidate Thomas Zeitzoff.

Picture 5

I’ve done some work on conflict event-data and reciprocity analysis in the past (such as this study of Afghanistan), but Thomas is really breaking new ground here with the hourly temporal resolution of the conflict analysis, which was made possible by Al-Jazeera’s War on Gaza project powered by the Ushahidi platform.

ABSTRACT

The Gaza Conflict (2008-2009) between Hamas and Israel was de fined the participants’ strategic use of force. Critics of Israel point to the large number of Palestinian casualties compared to Israelis killed as evidence of a disproportionate Israeli response. I investigate Israeli and Hamas response patterns by constructing a unique data set of hourly conflict intensity scores from new social media and news source over the nearly 600 hours of the conflict. Using vector autoregression techniques (VAR), I fi nd that Israel responds about twice as intensely to a Hamas escalation as Hamas responds to an Israeli escalation. Furthermore, I find that both Hamas’ and Israel’s response patterns change once the ground invasion begins and after the UN Security Council votes. (Study available as PDF here).

As Thomas notes, “Ushahidi worked with Al-Jazeera to track events on the ground in Gaza via SMS messages, email, or the web. Events were then sent in by reporters and civilians through the platform and put into a Twitter feed entitled AJGaza, which gave the event a time stamp. By cross-checking with other sources such as Reuters, the UN, and the Israeli newspaper Haaretz, I was able see that the time stamp was usually within a few minutes of event occurrence.”

Key Highlights from the study:

  • Hamas’ cumulative response intensity to an Israeli escalation decreases (by about 17 percent) after the ground invasion begins. Conversely, Israel’s cumulative response intensity after the invasion increases by about three fold.
  • Both Hamas and Israel’s cumulative response drop after the UN Security Council vote on January 8th, 2009 for an immediate cease-fi re, but Israel’s drops more than Hamas (about 30 percent to 20 percent decrease).
  • For the period covering the whole conflict, Hamas would react (on average) to a “surprise” 1 event (15 minute interval) of Israeli misinformation/psy-ops with the equivalent of 1 extra incident of mortar re/endangering civilians.
  • Before the invasion, Hamas would respond to a 1 hour shock of targeted air strikes with 3 incidents of endangering civilians. Comparatively, after the invasion, Hamas would only respond to that same Israeli shock with 3 incidents of psychological warfare.
  • The results con firm my hypotheses that Israel’s reactions were more dependent upon Hamas and that these responses were contextually dependent.
  • Wikipedia’s Timeline of the 2008-2009 Gaza Conflict was particularly helpful in sourcing and targeting events that might have diverging reports (i.e. controversial).

[An earlier version of this blog post appeared on my Early Warning blog]

The Mathematics of War: On Earthquakes and Conflicts

A conversation with my colleague Sinan Aral at PopTech 2011 reminded me of some earlier research I had carried out on the mathematics of war. So this is a good time to share some of the findings from this research. The story begins some 60 years ago, when British physicist Lewis Fry Richardson found that international wars follow what is called a power law distribution. A power law distribution relates the frequency and “magnitude” of events. For example, the Richter scale, relates the size of earthquakes to their frequency. Richardson found that the frequency of international wars and the number of causalities each produced followed a power law.

More recently, my colleague Erik-Lars Cederman sought to explain Richardson’s findings in his 2003 peer-reviewed publication “Modeling the Size of Wars: From Billiard Balls to Sandpiles.” However, Lars used an invalid statistical technique to test for power law distributions. In 2005, I began collaborating with Pro-fessors Neil Johnson and Michael Spagat on related research after I came across their fascinating co-authored study that tested casualty distributions in new wars (internal conflicts) for power laws. Though he was not a co-author on the 2005 study, my colleague Sean Gourely presented this research at TED in 2009.

In any case, I invited Michael to present his research at The Fletcher School in the Fall of 2005 to generate interest here. Shortly after, I suggested to Michael that we test whether conflict events, in addition to casualties, followed a power law distribution. I had access to an otherwise proprietary dataset on conflict events that spanned a longer time period than the casualty datasets that he and Neils were working off. I also suggested we try to test whether casualties from natural disasters follow a power law distribution.

We chose to pursue the latter first and I submitted an abstract to the 2006 American Political Science Association (APSA) conference to present our findings. Soon after, I was accepted to the Santa Fe Institute’s Complex Systems Summer Institute for PhD students and took the opportunity to pursue my original research in testing conflict events for power law distributions with my colleague Dr. Ryan Woodard.

The APSA paper, presented in August 2006, was entitled “Natural Disasters, Casualties and Power Laws:  A Comparative Analysis with Armed Conflict” (PDF). Here is the paper’s abstract and findings:

Power-law relationships, relating events with magnitudes to their frequency, are common in natural disasters and violent conflict. Compared to many statistical distributions, power laws drop off more gradually, i.e. they have “fat tails”. Existing studies on natural disaster power laws are mostly confined to physical measurements, e.g., the Richter scale, and seldom cover casualty distributions. Drawing on the Center for Research on the Epidemiology of Disasters (CRED) International Disaster Database, 1980 to 2005, we find strong evidence for power laws in casualty distributions for all disasters combined, both globally and by continent except for North America and non-EU Europe. This finding is timely and gives useful guidance for disaster preparedness and response since natural catastrophes are increasing in frequency and affecting larger numbers of people.  We also find that the slopes of the disaster casualty power laws are much smaller than those for modern wars and terrorism, raising an open question of how to explain the differences. We show that many standard risk quantification methods fail in the case of natural disasters.

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Dr. Woodard and I presented our research on power laws and conflict events at SFI in June 2006. We produced a paper in August of that year entitled “Concerning Critical Correlations in Conflict, Cooperation and Casualties” (PDF). As the title implies, we also tested whether cooperative events followed a power law. As far as I know, we were the first to test conflict events not to mention cooperative events for power laws. In addition, we looked at conflict/cooperation (C/C) events in Western countries.

The abstract and some findings are included below:

Knowing that the number of casualties of war are distributed as a power law and given a rich data set of conflict and cooperation (C/C) events, we ask: Are there correlations among C/C events? Is there a correlation between C/C events and war casualties? Can C/C data be used as proxy for (potentially) less reliable casualty data? Can C/C data be used in conflict early warning systems? To begin to answer these questions we analyze the distribution of C/C event data for the period 1990–2004 in Afghanistan, Colombia, Iran, Iraq, North Korea, Switzerland, UK and USA. We find that the distributions of individual C/C event types scale as power laws, but only over approximately a single decade, leaving open the possibility of a more appropriate fit (for which we have not yet tested). However, the average exponent of the power law (2.5) is the same as that found in recent studies of casualties of war. We find low levels of correlations between C/C events in Iraq and Afghanistan but not in the other countries studied. We find that the distribution of the sum of all conflict or cooperation events scales exponentially. Finally, we find low levels of correlations between a two year time series of casualties in Afghanistan and the corresponding conflict events.

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I’m looking to discuss all this further with Sinan and learning more about his fascinating area of research.