Tag Archives: Indonesia

Crowdsourcing Community-Based Disaster Relief in Indonesia

I just came across a very neat example of crowdsourced, community-based crisis response in this excellent report by the BBC World Service Trust: “Still Left in the Dark? How People in Emergencies Use Communication to Survive—And How Humanitarian Agencies Can Help.” I plan to provide a detailed summary of this important report in a forthcoming blog post. In the meantime, this very neat example below (taken directly from said BBC report) is well worth sharing.

“In Indonesia during the eruption of Mount Merapi in November 2010, a local radio community known as Jalin Merapi began to share information via Twitter and used the network to organize community-based relief to over 700 shelters on the side of the mountain […].”

“The Jalin Merapi network was founded following an eruption of the Mount Merapi volcano on Java, Indonesia in 2006. Three community radio stations who felt that the reporting of the eruption by the mainstream media had been inaccurate and unhelpful to those affected joined up with a group of local NGOs and other radio networks to produce accurate information on volcanic activity for those living on the mountain’s slopes. By the time of the 2010 eruption the network involved 800 volunteers, a presence online, on Twitter and on Face-book, and a hotline.”

“During the first eruption on 26 October 2010, the team found that their online accounts–especially Twitter–had become extremely busy. Ten volunteers were assigned to manage the information flow: sorting incoming information (they agreed 27 hashtags to share information), cross referencing it and checking for veracity. For example, when one report came in about a need for food for 6,000 internally displaced people, the team checked the report for veracity then redistributed it as a request for help, a request re-tweeted by followers of the Jalin Merapi account. Within 30 minutes, the same volunteer called and said that enough food had now been supplied, and asked people to stop sending food – a message that was distributed by the team immediately.”

“Interestingly, two researchers who analyzed information systems during the Merapi eruption found that many people believed traditional channels such as television to be ‘less satisfying’. In many cases they felt that television did not provide proper information at the time, but created panic instead.” [...] “The success of initiatives such as the Jalin Merapi is based on the levels of trust, community interaction and person-to-person relationships on which participants can build. While technology facilitated and amplified these, it did not replace them.” [...] “The work of Jalin Merapi continues today, using the time between eruptions to raise awareness of dangers and help communities plan for the next incident.”

Crisis Mapping for Disaster Preparedness, Mitigation and Resilience

Crisis mapping for disaster preparedness is nothing new. In 2004, my colleague Suha Ulgen spearheaded an innovative project in Istanbul that combined public participation and mobile geospatial technologies for the purposes of disaster mitigation. Suha subsequently published an excellent overview of the project entitled “Public Participation Geographic Information Sharing Systems for Co-mmunity Based Urban Disaster Mitigation,” available in this edited book on Geo-Information for Disaster Management. I have referred to this project in count-less conversations since 2007  so it is high time I blog about it as well.

Suha’s project included a novel “Neighborhood Geographic Information Sharing System,” which “provided volunteers with skills and tools for identification of seismic risks and response assets in their neighborhoods. Field data collection volunteers used low-cost hand-held computers and data compiled was fed into a geospatial database accessible over the Internet. Interactive thematic maps enabled discussion of mitigation measures and action alternatives. This pilot evolved into a proposal for sustained implementation with local fire stations.” Below is a screenshot of the web-based system that enabled data entry and query.

There’s no reason why a similar approach could not be taken today, one that uses a dedicated smart phone app combined with integrated gamification and social networking features. The idea would be to make community mapping fun and rewarding; a way to foster a more active and connected community—which would in turn build more social capital. In the event of a disaster, this same smart phone app would allow users to simply “check in” to receive information on the nearest shelter areas (response assets) as well as danger zones such as overpasses, etc. This is why geo-fencing is so important for crisis mapping.

(Incidentally, Suha’s project also included a “School Commute Contingency Pilot” designed to track school-bus routes in Istanbul and thus “stimulate contingency planning for commute-time emergencies when 400,000 students travel an average of 45 minutes each way on 20,000 service buses. [GPS] data loggers were used to determine service bus routes displayed on printed maps high-lighting nearest schools along the route.” Suha proposed that “bus-drivers, parents and school managers be issued route maps with nearest schools that could serve as both meeting places and shelters”).

Fast forward to 2012 and the Humanitarian OpenStreetMap’s (HOT) novel project “Community Mapping for Exposure in Indonesia,” which resulted in the mapping of over 160,000 buildings and numerous village level maps in under ten months. The team also organized a university competition to create incentives for the mapping of urban areas. “The students were not only tasked to digitize buildings, but to also collect building information such building structure, wall type, roof type and the number of floors.” This contributed to the mapping and codification of some 30,000 buildings.

As Suha rightly noted almost 10 years ago, “for disaster mitigation measures to be effective they need to be developed in recognition of the local differences and adopted by the active participation of each community.” OSM’s work in Indonesia fully embodies the importance of mapping local differences and provides important insights on how to catalyze community participation. The buildup of social capital is another important outcome of these efforts. Social capital facilitates collective action and increases local capacity for self-organization, resulting in greater social resilience. In sum, these novel projects demonstrate that technologies used for crisis mapping can be used for disaster preparedness, mitigation and resilience.