Tag Archives: resolution

Mobile Technologies for Conflict Management

“Mobile Technologies for Conflict Management: Online Dispute Resolution, Governance, Participation” is the title of a new book edited by Marta Poblet. I recently met Marta in Vienna, Austria during the UN Expert Meeting on Croudsource Mapping organized by UN SPIDER. I’m excited that her book has just launched. The chapters are is divided into 3 sections: Disruptive Applications of Mobile Technologies; Towards a Mobile ODR; and Mobile Technologies: New Challenges for Governance, Privacy and Security.

The book includes chapters by several colleagues of mine like Mike Best on “Mobile Phones in Conflict Stressed Environments”, Ken Banks on “Appropriate Mobile Technologies,” Oscar Salazar and Jorge Soto on “How to Crowdsource Election Monitoring in 30 Days,” Jacok Korenblum and Bieta Andemariam on “How Souktel Uses SMS Technology to Empower and Aid in Conflict-Affected Communities,” and Emily Jacobi on “Burma: A Modern Anomaly.”

My colleagues Jessica Heinzelman, Rachel Brown and myself also contributed one of the chapters. I include the introduction below.

I had long wanted to collaborate on a peer-reviewed chapter in which I could combine my earlier study of conflict resolution theory with my experience in conflict early warning and crisis mapping. See also this earlier blog post on “Crowdsourcing for Peace Mapping.”  I’ve been a big fan of Will Ury’s approach ever since coming across his work while at Columbia University back in 2003. Little did I know then that I’d be co-authoring this book chapter with two new stellar colleagues. Rachel has taken much of this thinking and applied it to the real world in her phenomenal project called Sisi ni Amni, or “We Are Peace.” You can follow them on Twitter. Jessica now serves on their Advisory Board.